Key Worker
| Posting date: | 07 April 2026 |
|---|---|
| Salary: | £27,000 per year |
| Hours: | Full time |
| Closing date: | 07 May 2026 |
| Location: | North East Fife (covering Cupar and St. Andrews) |
| Remote working: | On-site only |
| Company: | Triage |
| Job type: | Permanent |
| Job reference: | https://triage.tribepad-gro.com/members/?j=91 |
Summary
About the role:
As a Key Worker, you will manage a caseload of individuals (participants) delivering tailored, person centred employability support that builds confidence, motivation and clear pathways into work.
This is a varied, people focused role requiring strong engagement skills, adaptability and a genuine passion for supporting people with diverse and complex needs.
As a Disability Confident Leader, we actively encourage applications from people with disabilities or long term health conditions. We will interview all disabled applicants who meet the minimum criteria and make reasonable adjustments to ensure no candidate is disadvantaged
Role themes: People Motivation | Training and Delivery | Relationship Management
Key responsibilities
• Build and manage a caseload through proactive engagement with employers, communities, schools, partners and referral organisations.
• Complete high quality assessments to understand individual aspirations, skills, experiences and barriers.
• Design, deliver and regularly review personalised action plans that support progression and achievement.
• Provide effective one to one and group based support, adapting approaches to meet diverse learning needs.
• Create a positive, inclusive environment that encourages participation, builds confidence and supports progression.
• Deliver flexible, innovative employability support aligned to local priorities and contractual requirements.
• Monitor progress, maintain accurate records and adapt support to achieve positive outcomes and KPIs.
• Build and maintain strong relationships with partner organisations, employers and local services.
• Represent Triage at external meetings, partnership forums and events to maintain local networks and opportunities.
• Commit to ongoing professional development and apply best practice in employability delivery.
________________________________________
Required criteria
• Experience delivering employability, training or support programmes for individuals with diverse learning needs.
• Excellent verbal and written communication skills, with the ability to engage, motivate and positively challenge others.
• Experience supporting disadvantaged, care experienced or multi needs individuals.
• Ability to assess progress and adapt support strategies to drive outcomes.
• Strong organisational skills and experience working in a performance or target driven environment.
• Confident using digital tools to support delivery and learner engagement.
• Full UK driving licence with access to a vehicle and business insurance.
________________________________________
Desirable criteria
• Training or assessment qualification (e.g. Education & Training, CAVA).
• Knowledge of Awarding Body requirements and standards.
• Experience working in recruitment, publicly funded services or similar sectors.
• Existing local employer or partner networks.
• A proactive, solutions focused approach with a track record of driving positive change.
________________________________________
Note
This job description is intended as a guide. Duties may change in line with service needs and will be agreed through the business performance management process.
All appointments are subject to a satisfactory Disclosure Check (cost reimbursed).
As a Key Worker, you will manage a caseload of individuals (participants) delivering tailored, person centred employability support that builds confidence, motivation and clear pathways into work.
This is a varied, people focused role requiring strong engagement skills, adaptability and a genuine passion for supporting people with diverse and complex needs.
As a Disability Confident Leader, we actively encourage applications from people with disabilities or long term health conditions. We will interview all disabled applicants who meet the minimum criteria and make reasonable adjustments to ensure no candidate is disadvantaged
Role themes: People Motivation | Training and Delivery | Relationship Management
Key responsibilities
• Build and manage a caseload through proactive engagement with employers, communities, schools, partners and referral organisations.
• Complete high quality assessments to understand individual aspirations, skills, experiences and barriers.
• Design, deliver and regularly review personalised action plans that support progression and achievement.
• Provide effective one to one and group based support, adapting approaches to meet diverse learning needs.
• Create a positive, inclusive environment that encourages participation, builds confidence and supports progression.
• Deliver flexible, innovative employability support aligned to local priorities and contractual requirements.
• Monitor progress, maintain accurate records and adapt support to achieve positive outcomes and KPIs.
• Build and maintain strong relationships with partner organisations, employers and local services.
• Represent Triage at external meetings, partnership forums and events to maintain local networks and opportunities.
• Commit to ongoing professional development and apply best practice in employability delivery.
________________________________________
Required criteria
• Experience delivering employability, training or support programmes for individuals with diverse learning needs.
• Excellent verbal and written communication skills, with the ability to engage, motivate and positively challenge others.
• Experience supporting disadvantaged, care experienced or multi needs individuals.
• Ability to assess progress and adapt support strategies to drive outcomes.
• Strong organisational skills and experience working in a performance or target driven environment.
• Confident using digital tools to support delivery and learner engagement.
• Full UK driving licence with access to a vehicle and business insurance.
________________________________________
Desirable criteria
• Training or assessment qualification (e.g. Education & Training, CAVA).
• Knowledge of Awarding Body requirements and standards.
• Experience working in recruitment, publicly funded services or similar sectors.
• Existing local employer or partner networks.
• A proactive, solutions focused approach with a track record of driving positive change.
________________________________________
Note
This job description is intended as a guide. Duties may change in line with service needs and will be agreed through the business performance management process.
All appointments are subject to a satisfactory Disclosure Check (cost reimbursed).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.