Governance and Compliance Lead
| Posting date: | 07 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 07 May 2026 |
| Location: | EC2R 8AH |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 153021 |
Summary
Governance and Compliance Lead
Contract: Government
Location: London, EC2R 8AH
Hours of work: 50
Contract Type: Permanent
We are seeking a Governance and Compliance Lead to drive conformance across the account, ensuring alignment with industry, regulatory and internal policy requirements, as well as wider company and contractual obligations.
This role will play a key part in shaping the direction and strategic development of processes relating to Compliance, Risk and Governance (CRG), ensuring that the account operates within agreed frameworks and maintains a strong culture of compliance.
Job Description
We are looking for a confident, proactive individual who can work closely with the Senior Leadership Team (SLT), KAD, Operations Leads, HSEQ and Administrative functions to support and deliver key account objectives.
The role holder will act as a trusted advisor on risk and governance issues, promoting best practice and enabling the organisation to identify challenges early and respond effectively.
Key Responsibilities
Lead the ownership, development and delivery of CRG&T, Audit, Risk and Governance strategies.
Maintain and manage all Risk and Compliance Registers.
Chair and lead the CRG workgroup, overseeing all accountabilities related to CRG activity.
Support strategic, tactical and operational objectives through effective CRG frameworks.
Mandate and control the use of ISS frameworks, policies and procedures across the account.
Drive continuous stakeholder alignment to ensure both account and wider ISS stakeholders remain focused on the customer promise.
Support the development and accuracy of data for the Account Management Dashboard to enable proactive operational oversight.
Advise Operations Leads on best practice for operational delivery.
Review compliance audit findings with Learning & Development, identifying trends and informing SLT of risks and behavioural issues.
Professional and Personal Competencies/Qualifications
Experience in a Compliance, Risk or Governance Management role.
Operations Management experience (Security and Cleaning environments).
Qualification in Risk Management or Compliance Management.
Experience working within a large organisation with multiple stakeholders.
Proficient user of MS Office / Office 365.
Resilient and able to recover quickly from setbacks.
Strong influencing skills and a natural leadership approach.
Excellent communicator with the ability to maintain wide-ranging relationships.
Decisive and action-oriented.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Government
Location: London, EC2R 8AH
Hours of work: 50
Contract Type: Permanent
We are seeking a Governance and Compliance Lead to drive conformance across the account, ensuring alignment with industry, regulatory and internal policy requirements, as well as wider company and contractual obligations.
This role will play a key part in shaping the direction and strategic development of processes relating to Compliance, Risk and Governance (CRG), ensuring that the account operates within agreed frameworks and maintains a strong culture of compliance.
Job Description
We are looking for a confident, proactive individual who can work closely with the Senior Leadership Team (SLT), KAD, Operations Leads, HSEQ and Administrative functions to support and deliver key account objectives.
The role holder will act as a trusted advisor on risk and governance issues, promoting best practice and enabling the organisation to identify challenges early and respond effectively.
Key Responsibilities
Lead the ownership, development and delivery of CRG&T, Audit, Risk and Governance strategies.
Maintain and manage all Risk and Compliance Registers.
Chair and lead the CRG workgroup, overseeing all accountabilities related to CRG activity.
Support strategic, tactical and operational objectives through effective CRG frameworks.
Mandate and control the use of ISS frameworks, policies and procedures across the account.
Drive continuous stakeholder alignment to ensure both account and wider ISS stakeholders remain focused on the customer promise.
Support the development and accuracy of data for the Account Management Dashboard to enable proactive operational oversight.
Advise Operations Leads on best practice for operational delivery.
Review compliance audit findings with Learning & Development, identifying trends and informing SLT of risks and behavioural issues.
Professional and Personal Competencies/Qualifications
Experience in a Compliance, Risk or Governance Management role.
Operations Management experience (Security and Cleaning environments).
Qualification in Risk Management or Compliance Management.
Experience working within a large organisation with multiple stakeholders.
Proficient user of MS Office / Office 365.
Resilient and able to recover quickly from setbacks.
Strong influencing skills and a natural leadership approach.
Excellent communicator with the ability to maintain wide-ranging relationships.
Decisive and action-oriented.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.