Senior Business Support Administrator
| Posting date: | 07 April 2026 |
|---|---|
| Salary: | £35,645 per year |
| Additional salary information: | £35,645 to £43,985 (National) £39,214 to £48,056 (London) |
| Hours: | Full time |
| Closing date: | 21 April 2026 |
| Location: | Birmingham |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 453989/1 |
Summary
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group.
We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!
Investigation and Enforcement Services (IES)
Investigation and Enforcement Services (IES) directorate aims to deliver and promote a range of investigation and enforcement activities, both civil and criminal in nature, to support fair and open markets. We do this by effectively enforcing the statutory company and insolvency regimes, maintaining public confidence in those regimes, and reducing the harm caused to victims of fraudulent activity and to the business community.
The Business and Operations Support Service (BOSS) Team is a central team within IES that provides strategic coordination and business support to the Director and Assistant Directors of IES as well as to the wider directorate.
This is an exciting opportunity for someone who will deliver proactive, customer focused recruitment services to the directorate.
Working directly to the Workforce Strategy and Planning Manager, the post holder would be expected to provide recruitment and resourcing activity at pace. The demands upon the post can be unpredictable and flexibility is needed.
The successful candidate will have the opportunity to develop their understanding of IES workforce planning, its impact on IES budget and the wider agency workforce planning and recruitment. You will also gain an insight into the work of the IES senior leaders and how IES operates.
Responsibilities
The postholder will:
- Work collaboratively with the other Senior Business Support Administrator and Business Support Administrators to ensure effective coordination and delivery of team and IES priorities
- Provide effective line management to direct report(s), including objective setting, performance management, pastoral support and development
- Accurately maintain the IES Workforce Plan, tracking staff movement, including information on agency workers
- Provide expert advice on resourcing best practice, departmental policy, and Civil Service Recruitment
- Principles, ensuring consistency and compliance
- Lead and manage recruitment campaigns from approval to onboarding, delivering a high-quality experience for candidates and stakeholders
- Oversee and administer wider resourcing requests and employee moves
- Build and maintain strong, collaborative relationships with vacancy holders, candidates, and delivery partners
- Attend monthly meetings to discuss staffing changes and recruitment plans
- Analyse recruitment data and trends to inform decision-making and continuous improvement
- Actively support diversity and inclusion throughout all stages of the recruitment process.
- Conduct the reconciliation of staff summary reports to ensure IES Workforce Plan is reflected on payroll data, to include providing reports to the Finance Business Partner on any variances
- Support with the production of the monthly Workforce Plan reports
- Manage shared mailboxes i.e., daily monitoring, allocating and/or responding to emails, following up on actions as necessary
- Any other ad hoc tasks, as required to support the team’s other workforce management functions
Proud member of the Disability Confident employer scheme