Coordinator (Care Agency)
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | £14.50 per hour |
| Additional salary information: | EAP scheme in place to support wellbeing |
| Hours: | Full time |
| Closing date: | 02 May 2026 |
| Location: | Enfield, London |
| Remote working: | On-site only |
| Company: | Ceibraxs Limited |
| Job type: | Permanent |
| Job reference: |
Summary
Role Overview
The Care Coordinator is responsible for the smooth day-to-day operation of the service. You will bridge the gap between the Registered Manager, the clients, and the Care Workers, ensuring that rotas are efficient and that the high-quality, person-centred care described in our mission is consistently delivered.
Key Responsibilities:
• Logistics & Rostering: Create and manage staff rotas using coordination software, ensuring all client visits are covered by suitably trained staff.
• Client Onboarding : maintain accurate client profiles within the online system and regularly updated digital client register to ensure real-time oversight of our service capacity.
• Staff Supervision: Act as the first point of contact for Care Workers. Provide direction, supervision, and support to ensure they adhere to CQC Fundamental Standards.
• Client Liaising: Conduct initial assessments and regular reviews of care plans. Ensure any changes in a client’s health or circumstances are updated immediately.
• Quality Assurance: Monitor the "General Duties" of the field staff, ensuring daily care notes are accurate and professional.
• On-Call Duties: Participate in an on-call rota to provide emergency support and guidance to staff outside of office hours.
• To maintain strict confidentiality relating to clients, colleagues, and organisational information.
________________________________________
SKILLS & EXPERIENCE
Essential
• Experience: Proven seniority or coordination in a Domiciliary Care setting.
• Qualification: Minimum NVQ/QCF Level 3 in Health and Social Care.
• Communication: Exceptional written and verbal skills for handling complaints, emergencies, and local authority bids.
• Leadership: Ability to work independently, make sound decisions, and lead a remote team.
• Values: A reliable, trustworthy, and naturally compassionate approach to care.
Desirable
• Experience: Proven seniority or coordination in a Domiciliary Care setting.
• Qualification: Minimum NVQ/QCF Level 3 in Health and Social Care.
• Communication: Exceptional written and verbal skills for handling complaints, emergencies, and local authority bids.
• Leadership: Ability to work independently, make sound decisions, and lead a remote team.
• Values: A reliable, trustworthy, and naturally compassionate approach to care
________________________________________
Requirements
• Right to Work: Valid and verified Right to Work in the UK.
• Background Check: Mandatory Enhanced DBS check (or current update service registration).
• Vetting: Two professional references, including your most recent employer.
The Care Coordinator is responsible for the smooth day-to-day operation of the service. You will bridge the gap between the Registered Manager, the clients, and the Care Workers, ensuring that rotas are efficient and that the high-quality, person-centred care described in our mission is consistently delivered.
Key Responsibilities:
• Logistics & Rostering: Create and manage staff rotas using coordination software, ensuring all client visits are covered by suitably trained staff.
• Client Onboarding : maintain accurate client profiles within the online system and regularly updated digital client register to ensure real-time oversight of our service capacity.
• Staff Supervision: Act as the first point of contact for Care Workers. Provide direction, supervision, and support to ensure they adhere to CQC Fundamental Standards.
• Client Liaising: Conduct initial assessments and regular reviews of care plans. Ensure any changes in a client’s health or circumstances are updated immediately.
• Quality Assurance: Monitor the "General Duties" of the field staff, ensuring daily care notes are accurate and professional.
• On-Call Duties: Participate in an on-call rota to provide emergency support and guidance to staff outside of office hours.
• To maintain strict confidentiality relating to clients, colleagues, and organisational information.
________________________________________
SKILLS & EXPERIENCE
Essential
• Experience: Proven seniority or coordination in a Domiciliary Care setting.
• Qualification: Minimum NVQ/QCF Level 3 in Health and Social Care.
• Communication: Exceptional written and verbal skills for handling complaints, emergencies, and local authority bids.
• Leadership: Ability to work independently, make sound decisions, and lead a remote team.
• Values: A reliable, trustworthy, and naturally compassionate approach to care.
Desirable
• Experience: Proven seniority or coordination in a Domiciliary Care setting.
• Qualification: Minimum NVQ/QCF Level 3 in Health and Social Care.
• Communication: Exceptional written and verbal skills for handling complaints, emergencies, and local authority bids.
• Leadership: Ability to work independently, make sound decisions, and lead a remote team.
• Values: A reliable, trustworthy, and naturally compassionate approach to care
________________________________________
Requirements
• Right to Work: Valid and verified Right to Work in the UK.
• Background Check: Mandatory Enhanced DBS check (or current update service registration).
• Vetting: Two professional references, including your most recent employer.