Medical Secretary & Administrator
| Posting date: | 31 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 30 April 2026 |
| Location: | Derby, DE23 8RJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5287-26-0007 |
Summary
Secretarial Responsibilities Provide an effective and comprehensive secretarial service to the practice, including the accurate typing of clinical correspondence, letters, and reports to support the delivery of high-quality patient care. This will involve the use of a range of digital systems, including TPP SystmOne and the NHS e-Referral Service. Transcribe and process referral letters, ensuring they are completed and forwarded to the appropriate departments within agreed timescales. Coordinate the cancer referral process in line with national and local guidance and protocols. Manage and respond to a range of queries received daily via post, email, and telephone from patients, clinicians, and external services. Maintain and update patient records using GP clinical systems and associated software in line with practice policies, ensuring records are always up to date and available for clinical staff. Process medical reports and requests from patients and their representatives, ensuring these are managed in a timely and accurate manner. Monitor and manage task workflows on a daily basis, ensuring all items are actioned appropriately and within required timescales. Monitor and update practice protocols and standard operating procedures in line with system or process changes. Undertake routine administrative tasks associated with the secretarial function, including the scanning of documents and franking of outgoing post. Assist in training new clinicians in the use of tools such as Derbyshire Pathfinder and dictation systems. Contribute to the induction of new staff by providing an overview of secretarial processes. Train new Medical Secretaries to the expected standard working alongside the training schedule. Cross-Functional Administrative Support Flexibly undertake a range of administrative tasks to support the wider practice in response to capacity and operational need. Handle administrative workstreams such as Personal Independence Payment (PIP) forms and Subject Access Requests (SARs) in line with practice policies and statutory requirements. Provide administrative support to patient services and other practice teams as required. Aid the delivery of practice-wide initiatives and quality improvement projects through high-quality administrative support. Adapt to changing priorities to ensure the smooth and effective running of the practice. In addition to the primary responsibilities, the post holder may be requested to: Attend internal meetings Complete online training modules