Medical Secretary

Posting date:	25 March 2026
Salary:	£13.59 per hour
Additional salary information:	£13.59 an hour
Hours:	Full time
Closing date:	17 April 2026
Location:	Derby, DE21 6LA
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A3573-26-0001

Summary

JOB TITLE: Practice Secretary REPORTS TO: Assistant Practice Manager HOURS: 30 hours per week Job Summary We are seeking a motivated and experienced Medical Secretary to provide highquality secretarial support to the Practice Manager, Doctors, and other Health Professionals across our four sites. The role involves word processing, audio typing, and a range of general clerical duties. You will be part of our dedicated secretarial team based at our Chaddesden site. The practice uses System One and Lexacom dictation systems. MAIN DUTIES AND RESPONSIBILITIES Ensure the efficient processing of referral letters, minutes, practice correspondence, and reports Prepare and produce documents including hospital referrals and associated paperwork Operate the e-Referral system effectively Maintain accurate systems for recording both NHS and private referrals Maintain a clear audit trail for all referrals, ensuring clinicians complete the referral process Respond to and appropriately redirect patient queries and requests Undertake information retrieval in the best interests of the practice and patients Work confidentially at all times, in line with practice policies Make appointments and bookings as required Take minutes for meetings as requested Process tasks in a timely and accurate manner Work safely and in accordance with legislative requirements, practice policies, procedures, and protocols Maintain a thorough knowledge of all practice procedures Confidentiality During the course of your work, you will have access to confidential information relating to patients, carers, colleagues, and the business of the practice. All such information must be treated as strictly confidential and only shared with authorised persons in line with practice policies and data protection legislation. Health & Safety The postholder will support and maintain health, safety, and security by: Using personal security systems in line with practice guidelines Identifying risks in work activities and managing them appropriately Making effective use of training to update knowledge and skills Using appropriate infection control procedures and maintaining a tidy, safe work environment Reporting potential risks or hazards Equality & Diversity The postholder will support equality, diversity, and the rights of patients, carers, and colleagues by: Acting in a way that recognises and respects peoples rights in line with practice policies and legislation Respecting the privacy, dignity, needs, and beliefs of others Behaving in a welcoming, nonjudgmental, and respectful manner Personal/Professional Development: The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality Alert team members to issues of quality and risk Assess your own performance and take accountability for your actions Contribute to team effectiveness by reflecting on activities and suggesting improvements Work effectively with external agencies to meet patient needs Manage your own time, workload, and resources efficiently Communication Communicate effectively with team members, patients, carers, and hospital personnel Recognise when alternative communication methods are required and respond appropriately Contribution to Service Implementation Apply practice policies, standards, and guidance Discuss with the team how policies and guidelines affect your work Participate in audits where appropriate