Senior Independence and Wellbeing Practitioner
| Posting date: | 31 March 2026 |
|---|---|
| Salary: | £34,434 per year |
| Hours: | Full time |
| Closing date: | 12 April 2026 |
| Location: | Ipswich, Suffolk, IP1 2BX |
| Company: | Suffolk County Council |
| Job type: | Permanent |
| Job reference: | 22485 |
Summary
- Suffolk County Council
- Address: Endeavour House, Ipswich IP1 2BX - Hybrid
- Salary: £34,434 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
We are focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Senior Independence and Wellbeing Practitioner you will be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Your role and responsibilities
Join a supportive, busy team where you will have the opportunity to make a real difference in an engaging and fast‑paced environment.
In this role, you will play a key part in promoting independence, wellbeing and choice by delivering high‑quality social care support. You will be expected to exercise a high level of professional autonomy, using sound judgement and risk evaluation to ensure the safety and wellbeing of people accessing adult and community services.
Your day‑to‑day work will include completing asset‑based assessments, developing short‑term plans, supporting digital care provision, signposting individuals to appropriate services, and participating in a busy duty rota. You will work in line with our Supporting Lives, Connecting Communities approach, using Signs of Safety and Solution‑Focused practice throughout.
You will need
- experience supporting people in social care or health settings
- experience working in a person‑centred way
- understanding of Adult Social Care services and preventative approaches
- ability to assess and manage risks
- able to work independently and as part of a team
- excellent communication skills and an awareness and understanding of people’s emotions and reactions.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
We are seeking an experienced, engaging practitioner with a positive, proactive approach. You will be part of a busy team, based at Endeavour House in Ipswich, with hybrid working options including some days from home.
The Independence and Wellbeing Service (IWS) acts as the front door for Adult Social Care, working closely with Customer First to provide high‑quality advice, information, equipment and digital care solutions at the earliest point of contact. There are three IWS teams across Suffolk - in Waveney, West Suffolk and Ipswich.
Our work includes, but is not limited to:
- arranging reablement services
- undertaking short‑term assessments
- completing mental capacity assessments
- carrying out home visits where appropriate
- commissioning services
- reviewing support arrangements.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Suzan Galip (she/her) for a casual conversation. You can reach her by calling 01502 674930.
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Please describe a time when you supported someone to maximise their independence and wellbeing. What steps did you take and what was the outcome?
2. Tell us about a situation where you completed a complex assessment or review. How did you ensure it was person‑centred and delivered good quality outcomes?
3. Give an example of when you researched information (such as services, equipment, medical conditions or community resources) to inform your decision‑making. How did it influence your approach?
4. Describe a time when you managed competing priorities or emotionally demanding work. How did you stay organised and maintain high standards?
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page.
We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30 pm, 12 April 2026.
Interview date: 20 April 2026.
Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- Address: Endeavour House, Ipswich IP1 2BX - Hybrid
- Salary: £34,434 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
We are focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Senior Independence and Wellbeing Practitioner you will be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
Your role and responsibilities
Join a supportive, busy team where you will have the opportunity to make a real difference in an engaging and fast‑paced environment.
In this role, you will play a key part in promoting independence, wellbeing and choice by delivering high‑quality social care support. You will be expected to exercise a high level of professional autonomy, using sound judgement and risk evaluation to ensure the safety and wellbeing of people accessing adult and community services.
Your day‑to‑day work will include completing asset‑based assessments, developing short‑term plans, supporting digital care provision, signposting individuals to appropriate services, and participating in a busy duty rota. You will work in line with our Supporting Lives, Connecting Communities approach, using Signs of Safety and Solution‑Focused practice throughout.
You will need
- experience supporting people in social care or health settings
- experience working in a person‑centred way
- understanding of Adult Social Care services and preventative approaches
- ability to assess and manage risks
- able to work independently and as part of a team
- excellent communication skills and an awareness and understanding of people’s emotions and reactions.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
We are seeking an experienced, engaging practitioner with a positive, proactive approach. You will be part of a busy team, based at Endeavour House in Ipswich, with hybrid working options including some days from home.
The Independence and Wellbeing Service (IWS) acts as the front door for Adult Social Care, working closely with Customer First to provide high‑quality advice, information, equipment and digital care solutions at the earliest point of contact. There are three IWS teams across Suffolk - in Waveney, West Suffolk and Ipswich.
Our work includes, but is not limited to:
- arranging reablement services
- undertaking short‑term assessments
- completing mental capacity assessments
- carrying out home visits where appropriate
- commissioning services
- reviewing support arrangements.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Suzan Galip (she/her) for a casual conversation. You can reach her by calling 01502 674930.
How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. Please describe a time when you supported someone to maximise their independence and wellbeing. What steps did you take and what was the outcome?
2. Tell us about a situation where you completed a complex assessment or review. How did you ensure it was person‑centred and delivered good quality outcomes?
3. Give an example of when you researched information (such as services, equipment, medical conditions or community resources) to inform your decision‑making. How did it influence your approach?
4. Describe a time when you managed competing priorities or emotionally demanding work. How did you stay organised and maintain high standards?
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page.
We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.
Closing date: 11.30 pm, 12 April 2026.
Interview date: 20 April 2026.
Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.