Outreach Family Support Worker
| Posting date: | 30 March 2026 |
|---|---|
| Salary: | £17.00 per hour |
| Hours: | Full time |
| Closing date: | 29 April 2026 |
| Location: | Merseyside, North West England |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Wax Recruitment Ltd |
| Job type: | Contract |
| Job reference: |
Summary
Job title: Outreach Family Support Worker
Job Category: Social Care Non-Qualified
Hours per week: 35
Location: Liverpool North Connexions Centre, Utting Avenue East, Liverpool, Merseyside, L11 1DQ, Liverpool City Council
Pay: £17.00 per hour
2 days remote, 3 days in the office
During induction period and first 4 weeks of start date 5 days are required in the office. Following this 3 days in the office and 2 working from home.
PRIMARY PURPOSE OF THE JOB:
Taking whole case responsibility to provide high quality, outreach and home-based Family Help support to children and families using a 'whole family' approach (level 2 and 3).
Delivering targeted support to children across age ranges (0 -25*) and their families in order to prevent the need for statutory services and to ensure families access Universal services.
*Between ages 19-25 relates only to Adults where the SEND Code of Practice is applicable
Directly Responsible To:
Family Help Consultant Social Worker
Main Areas of Responsibility:
• Act as case holders for children with multiple support needs that step down from children's social care. This will involve completing Family Help assessments, arranging Team Around the Family meetings and supporting families to improve outcomes for their children by taking on the role of the Lead Professional and associated tasks
• Offer support to children and their families when their support needs become more complex and reach level 4. Support is continued with these families to allow a smooth transition between Family Help and social care
• Provide intensive and targeted support to vulnerable children and young people. This includes using a child centred approach to provide high quality direct work, and bespoke packages and programmes of support to children. This also includes supporting adolescents with complex emotional and mental health problems
• Use developed communication skills to engage effectively with children and their families to identify their individual support needs, and explain different support options to the family in a manner that makes it easy to understand
• Assess family strengths & support needs through Family Help assessments. Build a flexible and responsive team around the family, bringing in additional professionals to support families with multiple needs and be alert to changing circumstances of the child and/or young person both inside and outside the family home
• Formulate Team Around the Family plans that reduce risk and need. Take the lead for the coordination of professionals and services to implement the plan and take the lead for reviewing the plan at the required timescales.
• Use de-escalation methods to reduce challenging behaviour from adults and children and young people in families.
• Take the lead on resolving urgent and/or unexpected problems or situations as and when they arise during home visits
• Manage and prioritise workloads effectively to ensure that families receive the right level of support at the right time
• Ensure detailed reports are completed within a timely manner, adapt to changing priorities and manage urgent deadlines when required.
• OFSW's will use a strength-based approach- which is underpinned by solution focused methods, promoting a whole family approach and use the Outcomes Framework to gauge and demonstrate progress towards positive outcomes.
• Support families/carers in developing practical parenting strategies which enhance positive parent/carer-child relations. This can include facilitated meetings between family members.
• Keep effective records on the electronic systems, which includes the recording of plans, assessments, chronologies and associated general notes.
• Attend regular supervision sessions with the Consultant Social Worker and provide evidence that work is progressing and that plans are improving outcomes for children and young people.
• Visit children, young people and families in their home environment to provide targeted support to improve outcomes.
• Meet the requirements set out in the Family Help Service Practice Standards.
Job Category: Social Care Non-Qualified
Hours per week: 35
Location: Liverpool North Connexions Centre, Utting Avenue East, Liverpool, Merseyside, L11 1DQ, Liverpool City Council
Pay: £17.00 per hour
2 days remote, 3 days in the office
During induction period and first 4 weeks of start date 5 days are required in the office. Following this 3 days in the office and 2 working from home.
PRIMARY PURPOSE OF THE JOB:
Taking whole case responsibility to provide high quality, outreach and home-based Family Help support to children and families using a 'whole family' approach (level 2 and 3).
Delivering targeted support to children across age ranges (0 -25*) and their families in order to prevent the need for statutory services and to ensure families access Universal services.
*Between ages 19-25 relates only to Adults where the SEND Code of Practice is applicable
Directly Responsible To:
Family Help Consultant Social Worker
Main Areas of Responsibility:
• Act as case holders for children with multiple support needs that step down from children's social care. This will involve completing Family Help assessments, arranging Team Around the Family meetings and supporting families to improve outcomes for their children by taking on the role of the Lead Professional and associated tasks
• Offer support to children and their families when their support needs become more complex and reach level 4. Support is continued with these families to allow a smooth transition between Family Help and social care
• Provide intensive and targeted support to vulnerable children and young people. This includes using a child centred approach to provide high quality direct work, and bespoke packages and programmes of support to children. This also includes supporting adolescents with complex emotional and mental health problems
• Use developed communication skills to engage effectively with children and their families to identify their individual support needs, and explain different support options to the family in a manner that makes it easy to understand
• Assess family strengths & support needs through Family Help assessments. Build a flexible and responsive team around the family, bringing in additional professionals to support families with multiple needs and be alert to changing circumstances of the child and/or young person both inside and outside the family home
• Formulate Team Around the Family plans that reduce risk and need. Take the lead for the coordination of professionals and services to implement the plan and take the lead for reviewing the plan at the required timescales.
• Use de-escalation methods to reduce challenging behaviour from adults and children and young people in families.
• Take the lead on resolving urgent and/or unexpected problems or situations as and when they arise during home visits
• Manage and prioritise workloads effectively to ensure that families receive the right level of support at the right time
• Ensure detailed reports are completed within a timely manner, adapt to changing priorities and manage urgent deadlines when required.
• OFSW's will use a strength-based approach- which is underpinned by solution focused methods, promoting a whole family approach and use the Outcomes Framework to gauge and demonstrate progress towards positive outcomes.
• Support families/carers in developing practical parenting strategies which enhance positive parent/carer-child relations. This can include facilitated meetings between family members.
• Keep effective records on the electronic systems, which includes the recording of plans, assessments, chronologies and associated general notes.
• Attend regular supervision sessions with the Consultant Social Worker and provide evidence that work is progressing and that plans are improving outcomes for children and young people.
• Visit children, young people and families in their home environment to provide targeted support to improve outcomes.
• Meet the requirements set out in the Family Help Service Practice Standards.