Support Worker
| Posting date: | 27 March 2026 |
|---|---|
| Salary: | £22,410.00 per year |
| Additional salary information: | 22410 - 22410 |
| Hours: | Part time |
| Closing date: | 24 April 2026 |
| Location: | St Albans, AL1 3UD |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | MAR20267741 |
Summary
Homelessness Support WorkerLocation: Martin House & Hatfield Road, St AlbansHours: Part-time (32.5 hours per week) Salary: £22,410 per annumJoin our dedicated homelessness team supporting adults with complex needs to regain stability, build independence and move towards their own accommodation.The RoleBased mainly at Hatfield Road (5 beds), you will take responsibility for the day-to-day running of the service, offering practical and emotional support that helps residents feel respected, included and empowered. You will:Support residents with daily routines, life skills and personal goalsRespond calmly to challenging situations and maintain clear boundariesKeep the building safe through checks, repairs reporting and maintaining shared spacesComplete accurate case notes, risk assessments and other documentation.You will also spend time at Martin House (16 beds) for safety checks and occasional support, working collaboratively with the wider team.Regular lone working is required, so confidence and good decision-making are essential.About YouYou are resilient, proactive and calm under pressure, with strong communication skills and the ability to engage people from diverse backgrounds. You are organised, IT-confident, and committed to compassionate, person-centred support. Experience is helpful but not essential - strong life experience and the right attitude matter most.Shifts:Flexibility is essential, as you will work a 3-week rolling rota that includes evenings, weekends and bank holidays.Shifts include a mix of:Early shifts: earliest start 7am, latest finish 4:30pmLate shifts: earliest start 12pm, latest finish 10pmWeekend working: 1 in every 3 weekends (10am-6pm)A full UK driving licence and access to a vehicle is required (business insurance needed if appointed).Hightown Benefits£22,410 per annum (32.5hrs)33-35 days annual leave (pro-rata)Blue Light Card - access to thousands of retailer discountsMileage paidOngoing training and developmentPension & life assurance (3× salary)Long Service AwardsMonthly Attendance BonusAnnual salary and cost-of-living reviewEmployee assistance helplineAppointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checksWe are proud to be an Equal Opportunities and Disability Confident employer.