HR Assistant
| Posting date: | 27 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 26 April 2026 |
| Location: | Kirkby, Liverpool |
| Remote working: | On-site only |
| Company: | Knowsley works |
| Job type: | Permanent |
| Job reference: | MAR 15 |
Summary
We are moving from Kirkby to Speke later on in the year, so you will need to be able to commute between the 2 sites
Reporting into the HR Manager, the primary objective of the HR Assistant is to be responsible for all HR correspondence and documentation, and to act as a first point of call for HR-related queries including Absence Management, Training & Development, Employee Relations, and Performance Management.
• Acting as a first point of contact for HR queries
• Supporting and advising managers with investigation meetings and taking notes
• Providing advice and guidance to employees and line managers on informal and formal procedures
• Providing administrative support including preparation of routine documentation
• Managing all stages of onboarding including documentation, HRIS record creation, and induction delivery
• Maintaining accurate records in the HRIS
• Managing incoming absence cases and supporting absence review meetings
• Promoting a positive and professional image of the HR department
• Providing basic advice and guidance on policies and procedures
Reporting into the HR Manager, the primary objective of the HR Assistant is to be responsible for all HR correspondence and documentation, and to act as a first point of call for HR-related queries including Absence Management, Training & Development, Employee Relations, and Performance Management.
• Acting as a first point of contact for HR queries
• Supporting and advising managers with investigation meetings and taking notes
• Providing advice and guidance to employees and line managers on informal and formal procedures
• Providing administrative support including preparation of routine documentation
• Managing all stages of onboarding including documentation, HRIS record creation, and induction delivery
• Maintaining accurate records in the HRIS
• Managing incoming absence cases and supporting absence review meetings
• Promoting a positive and professional image of the HR department
• Providing basic advice and guidance on policies and procedures
• Ensuring all employee data is accurately updated and maintained
• Managing and prioritising workload including maternity cases, flexible working requests, probation processes, leavers, variations, and new starters
• Producing offer letters and contracts of employment
• Preparing documentation for weekly inductions, coordinating diaries, and delivering induction sessions
• Coordinating employee events such as team meetings and training sessions
• Reporting/escalating non-conformities and complaints
• Maintaining good customer relations
• Answering telephone queries
• Producing and distributing accurate notes
• Travelling to multiple sites on occasion•
Have previous HR experience
• Have or be working towards a CIPD qualification (or be willing to undertake one)
• Have excellent communication skills at all levels
• Demonstrate strong administrative and organisational skills
• Have a keen eye for detail
• Be IT literate with strong Word and Excel skills
• Demonstrate reliability in meeting objectives
• Be proactive with a flexible attitude
• Have excellent interpersonal skills and work well with others
• Be able to work under pressure in a busy office environment
• Hold a full clean driving licence
Reporting into the HR Manager, the primary objective of the HR Assistant is to be responsible for all HR correspondence and documentation, and to act as a first point of call for HR-related queries including Absence Management, Training & Development, Employee Relations, and Performance Management.
• Acting as a first point of contact for HR queries
• Supporting and advising managers with investigation meetings and taking notes
• Providing advice and guidance to employees and line managers on informal and formal procedures
• Providing administrative support including preparation of routine documentation
• Managing all stages of onboarding including documentation, HRIS record creation, and induction delivery
• Maintaining accurate records in the HRIS
• Managing incoming absence cases and supporting absence review meetings
• Promoting a positive and professional image of the HR department
• Providing basic advice and guidance on policies and procedures
Reporting into the HR Manager, the primary objective of the HR Assistant is to be responsible for all HR correspondence and documentation, and to act as a first point of call for HR-related queries including Absence Management, Training & Development, Employee Relations, and Performance Management.
• Acting as a first point of contact for HR queries
• Supporting and advising managers with investigation meetings and taking notes
• Providing advice and guidance to employees and line managers on informal and formal procedures
• Providing administrative support including preparation of routine documentation
• Managing all stages of onboarding including documentation, HRIS record creation, and induction delivery
• Maintaining accurate records in the HRIS
• Managing incoming absence cases and supporting absence review meetings
• Promoting a positive and professional image of the HR department
• Providing basic advice and guidance on policies and procedures
• Ensuring all employee data is accurately updated and maintained
• Managing and prioritising workload including maternity cases, flexible working requests, probation processes, leavers, variations, and new starters
• Producing offer letters and contracts of employment
• Preparing documentation for weekly inductions, coordinating diaries, and delivering induction sessions
• Coordinating employee events such as team meetings and training sessions
• Reporting/escalating non-conformities and complaints
• Maintaining good customer relations
• Answering telephone queries
• Producing and distributing accurate notes
• Travelling to multiple sites on occasion•
Have previous HR experience
• Have or be working towards a CIPD qualification (or be willing to undertake one)
• Have excellent communication skills at all levels
• Demonstrate strong administrative and organisational skills
• Have a keen eye for detail
• Be IT literate with strong Word and Excel skills
• Demonstrate reliability in meeting objectives
• Be proactive with a flexible attitude
• Have excellent interpersonal skills and work well with others
• Be able to work under pressure in a busy office environment
• Hold a full clean driving licence