Operational Business Manager
| Posting date: | 26 March 2026 |
|---|---|
| Salary: | £45,600 to £51,470 per year, pro rata |
| Hours: | Full time |
| Closing date: | 15 April 2026 |
| Location: | St. Albans, Hertfordshire |
| Remote working: | On-site only |
| Company: | Crown Prosecution Service |
| Job type: | Permanent |
| Job reference: | 453574 |
Summary
The Crown Prosecution Service is recruiting an operational business manager based in Reading or St Albans. If you’re looking for a career with real purpose, this is an opportunity for you.
About the Crown Prosecution Service
At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the utmost respect for others and continually strive for excellence.
About the role
As an operational business manager, you are responsible for providing a clear vision for business operations, aligned with area and national strategic business aims. Working in partnership within the senior management team, you ensure high-quality operational delivery and promote best practice and continuous improvement across all aspects of the prosecution process. You oversee aspects of operational management, including performance and casework systems, audits, and implementation of change initiatives.
About you
We’re looking for someone with experience in line management and leading others. You must have strong digital skills, including experience working with Excel and Power BI.
About our benefits
At the Crown Prosecution Service, we pride ourselves on providing benefits that ensure our employees’ needs are central. We want to ensure you can thrive at work and home, offering support to achieve a balance. This includes flexible working hours, flexibility to support caring responsibilities and a family-friendly approach to work. We also offer a range of benefits including:
• flexible and family-friendly working
• competitive salary
• Civil Service pension, with an average employer contribution of 28.9%
• 25 days leave, rising to 30 days after 5 years’ service, plus bank holidays
• 3 days paid volunteering leave
• an extra privilege day for the King’s birthday
• £350 a year individual learning budget
• wellbeing support and counselling
• Cycle2work scheme, high street retailer offers and discounts
If you want to make a positive contribution to society supporting the vital work we do, find out more and apply today.
About the Crown Prosecution Service
At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As such we employ over 7,000 individuals who think objectively, act professionally, show the utmost respect for others and continually strive for excellence.
About the role
As an operational business manager, you are responsible for providing a clear vision for business operations, aligned with area and national strategic business aims. Working in partnership within the senior management team, you ensure high-quality operational delivery and promote best practice and continuous improvement across all aspects of the prosecution process. You oversee aspects of operational management, including performance and casework systems, audits, and implementation of change initiatives.
About you
We’re looking for someone with experience in line management and leading others. You must have strong digital skills, including experience working with Excel and Power BI.
About our benefits
At the Crown Prosecution Service, we pride ourselves on providing benefits that ensure our employees’ needs are central. We want to ensure you can thrive at work and home, offering support to achieve a balance. This includes flexible working hours, flexibility to support caring responsibilities and a family-friendly approach to work. We also offer a range of benefits including:
• flexible and family-friendly working
• competitive salary
• Civil Service pension, with an average employer contribution of 28.9%
• 25 days leave, rising to 30 days after 5 years’ service, plus bank holidays
• 3 days paid volunteering leave
• an extra privilege day for the King’s birthday
• £350 a year individual learning budget
• wellbeing support and counselling
• Cycle2work scheme, high street retailer offers and discounts
If you want to make a positive contribution to society supporting the vital work we do, find out more and apply today.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.