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Information Governance Apprentice

Job details
Posting date: 26 March 2026
Salary: Not specified
Additional salary information: National Minimum Wage
Hours: Full time
Closing date: 21 April 2026
Location: Colchester, Essex
Remote working: Hybrid - work remotely up to 2 days per week
Company: Colchester City Council
Job type: Apprenticeship
Job reference: COLREQ01616

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Summary

Working hours: 37 hours per week

Contract Type: 21 Month Fixed Term Contract

Colchester City Council is committed to delivering high-quality, accessible services to residents, visitors, and businesses. As one of the largest and most diverse districts in Essex, we pride ourselves on innovation, public service excellence, and supporting our staff to reach their full potential.

We are excited to offer an excellent career starting opportunity for an enthusiastic and motivated individual to join us as an Information Governance Apprentice. You will complete a Business Administrator Level 3 Apprenticeship while gaining hands on experience within our Information Governance and Local Land Charges teams.

This role is perfect for someone at the beginning of their career who wants to learn about Local Government, Information Governance, or Digital Services while gaining hands‑on experience and support.

Duties of the role

As an Information Governance Apprentice, you’ll support the Council in managing information safely and accurately. You’ll help customers across phone, email, digital and face‑to‑face channels, assist with Local Land Charges searches, update digital records, and check property information using mapping tools. You’ll learn key data protection principles, handle sensitive information responsibly, support information governance queries, and use Microsoft 365 tools to stay organised and build strong digital skills.

Qualifications and skills required

To be successful in this role we expect you to be a keen learner and willing to learn from colleagues, accept feedback in a positive way, show initiative and contribute to developing process. Be able to take responsibility of your own work at the same time as being part of the wider team.

IT skills such as Microsoft Office would be beneficial. Training will be provided on internal systems.

What we offer

The Council encourages all employees to maximise their potential. You will be entitled to join an attractive pension scheme and will receive a generous annual leave entitlement, including two extra company holidays during the Christmas period.

Other benefits include:

Flexible working
Gym, travel and online retail discounts
Excellent training, development and progression opportunities

For an informal discussion about this vacancy, please contact Sarah Quy, Local Land Charges Manager 01206 506511 or via email Sarah.Quy@colchester.gov.uk.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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