Service Advisor
| Posting date: | 26 March 2026 |
|---|---|
| Salary: | £30,000 to £48,000 per year |
| Additional salary information: | 30k basic + 18k bonus (uncapped and realistic!) + benefits |
| Hours: | Full time |
| Closing date: | 25 April 2026 |
| Location: | Croydon, London |
| Remote working: | On-site only |
| Company: | Flame Recruitment |
| Job type: | Permanent |
| Job reference: |
Summary
ROLE: Service Advisor
LOCATION: Croydon
SALARY: 30k basic + 18k bonus (uncapped and realistic!) + benefits
HOURS: Monday to Friday 8.00 – 6.00.1 in 3 Saturdays 8.00 – 1.00 (paid @ overtime)
Our client is looking for a Service Advisor who is customer focused and wanting to work for a good brand…
What you’ll do as the Service Advisor :
• Working closely with customers to arrange and plan out servicing and repairs on their vehicles
• Provide accurate estimates for servicing and repairs
• Ensuring the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly
• Work with colleagues across the dealership (including parts, technicians and sales) to provide the best service
• Organise the collection and delivery of cars for delivery
• Encourage the sale of parts, accessories and service plans whenever possible
• Acting on opportunities to sell additional products/services and market current promotions
• Contact customers to update on workshop progress, agreeing any additional spends
• Follow key processes to achieve excellent customer service and upsell targets
• Write job cards and brief technicians on work coming
• Deliver excellent customer service at all times
About you:
• Be an experienced Service Advisor within the Automotive industry
• Excellent interpersonal skills and desire to deliver a great service
• Work well under pressure
• Have a desire to strive and hit sales targets
Benefits:
• Enjoy your birthday off on us every year!
• Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• Industry leading training and development opportunities.
Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
• Pension plan, death in service scheme and access to our staff saving club.
• Your Discounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.
To apply for this Service Advisor vacancy, please get in touch with Flame Recruitment.
You can also visit our website to see our available motor trade roles all over the UK.
At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.
LOCATION: Croydon
SALARY: 30k basic + 18k bonus (uncapped and realistic!) + benefits
HOURS: Monday to Friday 8.00 – 6.00.1 in 3 Saturdays 8.00 – 1.00 (paid @ overtime)
Our client is looking for a Service Advisor who is customer focused and wanting to work for a good brand…
What you’ll do as the Service Advisor :
• Working closely with customers to arrange and plan out servicing and repairs on their vehicles
• Provide accurate estimates for servicing and repairs
• Ensuring the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly
• Work with colleagues across the dealership (including parts, technicians and sales) to provide the best service
• Organise the collection and delivery of cars for delivery
• Encourage the sale of parts, accessories and service plans whenever possible
• Acting on opportunities to sell additional products/services and market current promotions
• Contact customers to update on workshop progress, agreeing any additional spends
• Follow key processes to achieve excellent customer service and upsell targets
• Write job cards and brief technicians on work coming
• Deliver excellent customer service at all times
About you:
• Be an experienced Service Advisor within the Automotive industry
• Excellent interpersonal skills and desire to deliver a great service
• Work well under pressure
• Have a desire to strive and hit sales targets
Benefits:
• Enjoy your birthday off on us every year!
• Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• Industry leading training and development opportunities.
Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
• Pension plan, death in service scheme and access to our staff saving club.
• Your Discounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.
To apply for this Service Advisor vacancy, please get in touch with Flame Recruitment.
You can also visit our website to see our available motor trade roles all over the UK.
At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.