IT & Systems Support Assistant
| Posting date: | 26 March 2026 |
|---|---|
| Salary: | £30,000 to £35,000 per year |
| Hours: | Full time |
| Closing date: | 25 April 2026 |
| Location: | B98 |
| Remote working: | On-site only |
| Company: | Workforce Recruitment and Training |
| Job type: | Permanent |
| Job reference: | 0000541470-65507 |
Summary
IT & Systems Support Assistant
Location: Head Office, Redditch
We are currently seeking proactive and organised IT & Systems Support Assistant to support the day-to-day IT operations of our client's business. This role will work closely with and directly support the Director, ensuring the company's technology and systems are well-managed and efficient.
Key responsibilities include but are not limited to:
• Provide first-line IT support to employees across the business
• Troubleshoot and resolve hardware, software and connectivity issues where required
• Liaise with external IT providers and support where required
• Prepare and configure laptops, desktops, phones and other equipment for new starters
• Monitor and maintain our IT equipment inventory
• Ensure prompt collection of equipment from leavers
• Ensure all company devices are configured, updated and secure
• Assist with administrative tasks related to IT systems, processes and suppliers
• Support the Director with technology-related projects and improvements
The Successful Applicant will:
• Meet the qualifications and experience requirements outlined below.
• Have a full, UK, clean driving licence and willing to travel to regional offices where required
• English GCSE Grade 4/C, Level 2 Functional Skills, or equivalent
• Mathematics GCSE Grade 4/C, Level 2 Functional Skills, or equivalent
Package:
• Contract Type: Permanent
• Weekly Hours: 07:30am to 16:30pm (We are open to discussing reasonable adjustments)
• Holiday Allowance: 23 days plus bank holidays, with additional holiday based on service. For part-time employees, holiday entitlement will be calculated on a pro-rata basis.
• Company Pension scheme available
• Enhanced Maternity & Paternity Pay
• Free and Confidential Employee Assistance Programme.
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