Healthcare Support Worker, Ward 15
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | £25,760.00 to £27,476.00 per year |
| Additional salary information: | £25760.00 - £27476.00 a year |
| Hours: | Full time |
| Closing date: | 16 April 2026 |
| Location: | Redditch, B987UB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9365-26-0237 |
Summary
Key Duties: Your delegated daily duties will be varied but may include: Assist with the maintenance of patient hygiene, including washing bathing and mouth care. Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples. Supporting registered staff by undertaking delegated clinical tasks. Assisting with the recording and safe keeping of patients property/valuables. Moving and repositioning of patients. Dressing/undressing of patients. Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards. Cleaning and tidying examination rooms/clinic areas. Assist with patients mobilisation, ensuring safe environment and using appropriate techniques. Assist in the care of relatives and visitors. Chaperone professional staff where appropriate and accompany patients to other departments as necessary. Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse. Be adaptable and flexible to working in various areas of the department/ward as required. Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times. Replenishing (including ordering of) stock / resus trollies. Carry out equipment checks on blood glucose monitoring device. Communication and relationships The Healthcare Support Workers relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential. Report to the Radiographer in charge of the department matters of concern relating to patients and the department environment. Answering the telephone and referring to the appropriate person. Attend to department reports and meetings when appropriate. Be aware of the need to greet visitors to the department and ascertain the purpose of their visit. Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment. Undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication. Participate in patient handovers. Follow Trust and national policies, participating in discussions on proposed changes to procedures as appropriate. To use a range of verbal and no-verbal communication strategies to support patients, including potential occasional exposure to patients exhibiting challenging or aggressive behaviour. Clinical Support Assess patient condition through observations, test result, assess comfort of patient and instigate emergency procedures as indicated. Where training has been provided and competence assured, your delegated daily duties will be varied depending on area in which you are working. These may include (but are not restricted to): Taking and recording and monitoring of patient observations to include, blood pressure, pulse, oxygen saturations, temperature and respirations. This includes accurate calculation and recording of NEWS 2 (early warning score) and escalation to registered staff as indicated by score. Blood glucose monitoring. Support registered staff and the ward team in responding to emergency situations Measuring and recording of patient height and weight. Apply a simple range of dressings using both clean and aseptic techniques and taking of wound swabs as indicated. Collect blood samples (peripheral or venous) as directed by a registered nurse, ensuring its safe storage, transport or disposal as appropriate. Collection of sputum samples. Undertake an associate link/link nurse role where appropriate. Recording actions accurately and contemporaneously in relevant IT systems Cleaning Maintain tidiness and cleanliness of areas and equipment as instructed. Clerical duties Undertake a range of clerical duties service, this may involve: Reception/telephone duties Basic computer skills Assist in the preparation of medical and nursing notes for clinics Assist booking co-ordinator as required Take responsibility for confidential waste collection within the radiotherapy treatment area Education To engage in and complete relevant short courses to support patient care and clinical duties. This should include the completion the National Care Certificate and any other internal development opportunities. To support other Health Care Support Workers and junior staff through mentorship and local induction.