Casual Bilingual Customer Relations Assistant
| Posting date: | 26 March 2026 |
|---|---|
| Salary: | £13.45 per hour |
| Hours: | Part time |
| Closing date: | 09 April 2026 |
| Location: | CF10 5AL |
| Remote working: | On-site only |
| Company: | Wales Millennium Centre |
| Job type: | Contract |
| Job reference: |
Summary
As a Customer Relations Assistant, you will report to our Customer Relations Supervisors in our Contact Centre helping to run and maintain our daily operations on site. Your job will include:
• Using our Customer Relation Management system (Tessitura), Web Chat Service, Phone and Email system to communicate, process customer information and services,
• Supporting the Customer Relations Management team with the audience incoming for shows,
• Using your interpersonal and communication skills to assist our customers via our various communication channels,
• Working as part of the operational team with our Customer Experience team and Food and Beverage team,
• Working alongside other departments, including our Marketing and Digital team, Community, Creative Learning and Finance.
Your role may be subject to a DBS check
• Using our Customer Relation Management system (Tessitura), Web Chat Service, Phone and Email system to communicate, process customer information and services,
• Supporting the Customer Relations Management team with the audience incoming for shows,
• Using your interpersonal and communication skills to assist our customers via our various communication channels,
• Working as part of the operational team with our Customer Experience team and Food and Beverage team,
• Working alongside other departments, including our Marketing and Digital team, Community, Creative Learning and Finance.
Your role may be subject to a DBS check