Service Centre Manager
| Posting date: | 25 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 April 2026 |
| Location: | mk45 5jr |
| Remote working: | On-site only |
| Company: | Morson Talent |
| Job type: | Permanent |
| Job reference: | 255037GC2-44957 |
Summary
Our client a global leader in Energy solutions are seeking a Service Centre Manager for a Permanent role based in Bedford.
Responsibilities
Accountable for the safety of our employees, customers, contractors, and site visitors.
Manage and support the field delivery & service teams to ensure workload activities are met in line with planning schedules.
Responsible for team development, including coaching, mentoring, career development, and focused technical training.
Responsible for team management, including activities involving recruitment, orientation, resolving concerns, performance improvement, and team building.
Leading and influencing change within a team and supporting new business initiatives.
Responsible for equipment standards.
Drives improvements to deliver world-class customer service and best-in-class process efficiency.
Utilising tools such as risk reporting and a vehicle fleet management system.
Collaborate and build key relationships with operations, sales, customer services, and logistics teams.
Support the Depot Team Leader to ensure the depot meets our global service centre standards.
Skills and Experience
A technical background within Operations.
A proven track record of hands-on management
Experience managing a cross–functional team
Strong leadership, QHSE, and people skills.
Able to develop stakeholder relationships and work collaboratively with wider teams and functions with a customer-focused approach with great communications skills.
People leader ability to motivate, coach and mentor teams at all levels.
A solution-focused mindset, able to identify issues, propose solutions, and think beyond your day-to-day remit while maintaining a drive for high standards and time-bound results.