Team Leader
| Posting date: | 20 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 19 April 2026 |
| Location: | Leicester, LE3 8RA |
| Company: | Leicestershire County Council |
| Job type: | Permanent |
| Job reference: | 7313 |
Summary
Organisation: Leicestershire County Council
Work Location: Leicestershire, Various
Salary: GRADE 12 - £43,860 to £47,829 (pro rata for part-time)
Working Hours: 37 Hours
Contract Type: Permanent
Closing Date: Monday 30th of March 2026
Interview: Intended to be w/c 13th April 2026
We are looking for a motivated and skilled person to step this new permanent role within the Charnwood Operational Commissioning management team. The successful applicant will line manage CSW and CRW staff in all three locality teams (C&PD, LD&A, MH L&R) working closely with the Team Managers of those teams. Knowledge of one or more of these areas is beneficial but more important is a clear and positive approach to supporting vulnerable people in the community within the framework of departmental policy and national legislation.
As well as case support for staff, the Team Leader will share the responsibility for the flow of work in and out of the three teams’ waitlists: risk rating and ensuring the waiting well policy is followed. The management team in Charnwood is a positive and supportive environment; the Team Leader will be line managed by the SSM and supported by the wider team.
We are advertising this opportunity internally in the first instance as we believe in the talent and ability within this department. The SSM contact details are at the bottom of this advert- please do not hesitate to discuss any questions about the role you may have.
About the Role
The Team Leader will be operationally responsible for the day-to-day management of Community Support Workers and Community Reablement Workers within the Operational Commissioning teams helping to ensure high standards and an effective service.
The key duties:
- To improve outcomes for people by supporting staff to implement the departments operating model and ways of working to deliver effective social care.
- To provide technical and professional support to team members.
- Provide effective management of waitlists, flow of work and support for those waiting.
- To improve ways of working for staff by supporting and implementing improved working between team, children’s services and partner agencies with an MDT focus.
- To ensure the effective management of performance and resources.
- To provide performance and delivery reports to Strategic Service Managers and HOS
A DBS enhanced check for a regulated activity is required for this post.
About You
To apply for this post, you must:
- NVQ 2 or equivalent or demonstrable experience are essential or have substantial adult social care experience and knowledge of The Care Act 2014 and theoretical, practical and procedural knowledge of and social care legislation, policy and best practice.
- Demonstrable skills in people and performance management
- Have experience in successfully prioritising between competing service demands and in budget management
- Understand partnership pressures and interdependencies relative to service area
- Partnership/MDT working with representative citizens and carers to identify service and support solutions
- Safeguarding and protection of vulnerable people at an operational supervisory level and dealing with complaints and commendations
- Be able to develop trust within the team and encourage team members to build positive, trusting relationships with each other, across departments and with customers, service users, partners and/or the community as appropriate
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Chelbie Shepherd, Resourcing Co-ordinator
Telephone: 0116 305 5973
Email: chelbie.shepherd@leics.gov.uk
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Proud member of the Disability Confident employer scheme