Commercial Director

Posting date:	20 March 2026
Hours:	Full time
Closing date:	19 April 2026
Location:	London, W1J 7QY
Company:	IHG Hotels & Resorts
Job type:	Permanent
Job reference:	1476648556

Summary

At InterContinental London Park Lane, we are currently looking to for a Commercial Director to join our incredible team.

InterContinental London Park Lane

Having recently celebrated 50 years at one of London’s most prestigious addresses, ‘No. 1 Park Lane’, and standing on the former site of the residence of Her Late Majesty Queen Elizabeth II, InterContinental London Park Lane represents a refined, contemporary expression of luxury. Perfectly positioned between Mayfair and Hyde Park, and overlooking two Royal Parks, the hotel seamlessly blends timeless elegance with modern sophistication.

We are seeking an accomplished and forward thinking Commercial Director to lead the hotel’s overall commercial direction.

This role holds full responsibility for defining the hotel’s market positioning, strengthening its brand presence, and driving demand across all revenue streams, ensuring a clear and unified approach across each discipline. As a member of the Executive Committee, reporting directly to the General Manager, the successful candidate will play an integral role in shaping the broader business plan and sustaining long term growth.

You will guide and inspire a team of experienced leaders, fostering a culture built on trust, ownership, and consistent delivery. The position also calls for strong engagement with key partners and a visible presence within the luxury hospitality community.

This is a pivotal appointment for a commercially minded leader with sound judgement, a proven ability to deliver results and a genuine commitment to excellence. Experience within a five star luxury hotel environment is essential.

You have:

• A degree in Hotel Management, Business or a related discipline, or an equivalent career path shaped through substantial operational experience within high end hospitality.
• A minimum of five years in senior sales and marketing roles, with clear evidence of designing and delivering commercial business plans that have driven measurable growth.
• A minimum of five years’ experience working within the London market, with a strong grasp of its competitive landscape, key segments, and evolving demand drivers.
• Experience gained within a well established and highly regarded international luxury hotel brand is strongly preferred, with a clear understanding of the standards and expectations associated with operating at this level.
• A consistent record of exceeding revenue targets within the luxury service sector, with a strong understanding of market dynamics and guest expectations
• The ability to lead with confidence and credibility, building trust and influence across all levels of the organisation and with external partners.
• A natural people leader who develops talent, encourages accountability, and creates a culture where individuals are motivated to perform at their best.
• Sound commercial judgement, with the confidence to make informed decisions and pursue opportunities that deliver long term value.
• A well established network and a strong awareness of trends shaping both the local and international landscape, with the ability to translate insight into action.
• An informed and outward looking approach, bringing relevant ideas and proven practices from outside the organisation to strengthen performance and competitiveness.

We are committed to offer and provide our Commercial Director with a competitive salary and a large range of benefits:

• Competitive plus annual Sales bonus and great IHG perks!
• 33 days holiday each year, including bank holidays.
• Comprehensive Company Medical scheme for you and your dependants.
• A generous life insurance programme
• We provide every employee company sick pay.
• Professional career development with our Senior Leadership development programs plus access to our digital online learning platform and numerous other learning and development opportunities
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Most importantly, we’ll help you grow and develop you as an individual.

If you think that this, is you and you want to join an incredible team, then please click ‘APPLY’ now!

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.