Operations Assistant
| Posting date: | 20 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £12.21-12.21 per hour |
| Hours: | Full time |
| Closing date: | 19 April 2026 |
| Location: | Marlow, SL7 1RR |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 308411-44050330 |
Summary
Operations Assistant
Ready to impact a better future? As an Operations Assistant in our Citizen Services – Sport England team, you’ll help ensure our facilities run safely, smoothly and with a warm, customer first experience. Your work supports the delivery of sport, leisure, hotel and event services that make a positive impact on local communities.
You’ll play a key part in creating a safe, welcoming and well-run environment — from operational readiness, to cleanliness, to enabling memorable experiences for everyone who uses our facilities.
What you’ll do as an Operations Assistant You’ll be entrusted to:
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Manage the facility during your shift, including opening and closing procedures
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Ensure all colleagues work in a safe environment and complete required health and safety checks
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Maintain consistently high standards of cleanliness throughout your working shift
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Follow instructions from line managers to support smooth operations
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Monitor stock, ensure adequate supplies and place necessary orders
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Support quality management across the site to maintain excellent service levels
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Help ensure all facilities are well maintained and fit for purpose
Does this sound like you? You’ll be a great fit for this role if you have:
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Experience in the leisure or tourism industry
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Strong customer care skills and a keen eye for detail
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Effective communication skills and confidence interacting with colleagues and visitors
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Planning ability and a methodical approach
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Experience in related areas such as catering, conferencing or housekeeping (advantageous)
Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer:
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Free membership at the Centre for you and a friend or family member (limited to 1) plus heavily discounted use of classes and facilities.
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Free safeguarding training and DBS check
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Excellent Development and Training Opportunities
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6% employer matched pension contribution
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Up to 25 days annual leave
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Life assurance up to 2x base salary
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Plus, more Employee Benefits (moreleisure.com)
Let’s impact a better future, together. Apply today.
Proud member of the Disability Confident employer scheme