Customer Service & Sales Engineer
| Posting date: | 20 March 2026 |
|---|---|
| Salary: | £35,000 per year |
| Additional salary information: | Bonus, pension contributions |
| Hours: | Full time |
| Closing date: | 19 April 2026 |
| Location: | Chessington, South West London |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Aqua Broadcast Limited |
| Job type: | Permanent |
| Job reference: |
Summary
This is a hybrid role combining customer service, technical support, and sales engineering. The ideal candidate will be responsible for supporting customers throughout the entire lifecycle — from pre-sales consultation to after-sales technical assistance — while also identifying sales opportunities.
Key Responsibilities
-Customer Service
-Respond to customer inquiries via email, phone, WhatsApp, and online platforms
-Provide timely and professional support to global clients
-Handle order updates, delivery tracking, and general customer issues
-Maintain strong customer relationships and ensure high satisfaction
-Sales Engineering
-Prepare quotations and proposals
Degree or background in Electronics, Engineering, Telecommunications, Broadcast Engineering, or related field. Strong communication skills in English (additional languages like Spanish are a plus)
Graduate students are welcome too!
Key Responsibilities
-Customer Service
-Respond to customer inquiries via email, phone, WhatsApp, and online platforms
-Provide timely and professional support to global clients
-Handle order updates, delivery tracking, and general customer issues
-Maintain strong customer relationships and ensure high satisfaction
-Sales Engineering
-Prepare quotations and proposals
Degree or background in Electronics, Engineering, Telecommunications, Broadcast Engineering, or related field. Strong communication skills in English (additional languages like Spanish are a plus)
Graduate students are welcome too!