Band 4 Team Administrator | West London NHS Trust
| Posting date: | 20 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £32,199 - £34,876 per annum pro rata inclusive of 15% HCAS |
| Hours: | Full time |
| Closing date: | 19 April 2026 |
| Location: | Middlesex, UB6 9UG |
| Company: | West London Mental Health Trust |
| Job type: | Permanent |
| Job reference: | 7881701/222-ICS-473 |
Summary
Ealing Cognitive Impairment and Dementia Services
Base in Greenford: Elm Lodge – Greenford & covering Sycamore Lodge - Acton
We are seeking enthusiastic and experienced individual, who can work well as part of a team and who can provide a high quality admin support service to a multidisciplinary CIDS West Team.
The ideal candidate will have excellent written and verbal communication, strong IT skills, inter-personal and administration skills with the ability to use own initiative, Team player and work flexibly within a challenging environment.
Previous experience in using Rio and Microsoft Office is essential.
For further details please contact Poonam Bhogal – Admin Team Leader on 07874 895 288 or by email onPoonam.bhogal@nhs.net
The ideal candidate will have excellent written and verbal communication, strong IT skills, inter-personal and administration skills with the ability to work flexibly within a challenging environment.
Previous experience in using Rio and Microsoft Office is essential.
The roles are varied and duties include but not limited:
Creating and maintaining electronic client records on clinical database.
Diary management
Audio and copy typing of all clinical correspondence and reports, fast and accurate typing speed is required.
Day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence. Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely.
Reception cover
Use of Excel & Word
Ordering Stationary and supplies
Admin support for ATL and wider team
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Tuesday 7 Apr 2026