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Service Advisor

Job details
Posting date: 19 March 2026
Salary: £35,000 per year
Hours: Full time
Closing date: 18 April 2026
Location: Bristol, South West, BS16 3US
Company: Perfect Placement UK Ltd
Job type: Permanent
Job reference: 59489134

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Summary

Are you an experienced Service Advisor seeking a rewarding opportunity in Bristol?

Our client, a reputable independent family-run automotive service centre in North East Bristol, is looking to recruit a highly capable Service Advisor. This is an excellent chance to join a well-established business recognised for its excellence in customer service and industry awards.

Benefits:

- Competitive salary between £28,000 and £35,000 per annum, negotiable based on experience
- Working hours from 8:00 or 8:30am to 5:30pm, Monday to Friday, with no weekend work
- 20 days annual leave plus bank holidays
- Access to workplace pension scheme
- Opportunities for ongoing training and professional development
- Long-term career prospects within a highly rated, award-winning family business
- Membership of industry associations including The Good Garage Scheme, IGA, and Trust My Garage

Duties:

- Act as the front-line representative for customers as a Service Advisor, delivering outstanding customer service at all times
- Coordinate with the workshop team to chase work in progress and keep customers informed of vehicle status, ensuring a seamless service experience
- Book vehicles into the service centre and upsell additional products or services where appropriate, maximising workshop efficiency
- Source and supply parts for the workshop as necessary, maintaining smooth operations
- Maintain accurate records of customer interactions and service histories to ensure repeat business and customer satisfaction
- Identify opportunities to upsell maintenance or repair services by leveraging your experience as a Service Advisor and understanding customer needs

Requirements:

- Previous experience working as a Service Advisor within the automotive industry
- Exceptional communication skills and a commitment to delivering top-quality customer service
- Strong organisational skills combined with IT literacy to manage multiple tasks efficiently
- A valid UK driving licence with minimal points
- The ability to thrive in a fast-paced, demanding environment
- Reside within a reasonable commuting distance of North East Bristol

If you are a dedicated Service Advisor eager to work for a respected, award-winning business offering stability and career progression, we want to hear from you.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and Somerset, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

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