Empty Property Officer
| Posting date: | 19 March 2026 |
|---|---|
| Salary: | £27,613.00 to £30,681.00 per year |
| Hours: | Full time |
| Closing date: | 31 March 2026 |
| Location: | B37 7YD |
| Company: | Platform Housing Group |
| Job type: | Permanent |
| Job reference: | 0491 |
Summary
Salary: Up to £31,905 per annum
Location: Home-based with occasional travel to Worcester and Birmingham offices.
Basis: Permanent, Full-Time
Do you have Lettings or Marketing experience gained in the Housing sector? Are looking for your next opportunity?
Platform Housing Group are one of the largest housing associations in the Midlands. Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.
We are currently recruiting for an Empty Property Officer to join our very busy New Customers team. Our aim is to provide our customers a positive journey at a stressful time. We want our customers to recommend us to everyone they know and become the landlord of choice.
What could you be doing?
As an Empty Property Officer, you will be responsible for liaising with suppliers, internal stakeholders and colleagues to ensure properties are let without delay, in adherence to company policy and procedures.
You will provide an efficient and responsive service for operational colleagues through the marketing of the organisation's available properties, whilst also ensuring team KPI's are met.
This is a home-based role; however, there is a requirement to travel into the office at least once a month for team meetings and training. Our offices are in Worcester and Solihull, so candidates will ideally be based in the Midlands and have the ability to be able to commute to offices are required.
What are we looking for?
-Experience within a Lettings or Marketing role within the Housing sector would be preferred, however candidates with other experience within a Housing environment may also be considered.
-You will be an effective communicator with the ability to liaise with Local Authority partners, internal colleagues and external suppliers via MS teams, phone and email.
-You will have a knowledge of property and marketing software.
-An eye for detail and the ability to bring flair to the role to market our available properties in the most successful way.
-As this is a fast-paced environment, where no two days are the same, you will have excellent organisational skills and be able to adapt to changing priorities.
-The ability to be able to work effectively in a team environment, whilst working from home is paramount.
-Basic DBS check is required for this role.
What are some of our great benefits?
-Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
-Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
-Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
-Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
-Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
-Learning and Development opportunities
-Salary sacrifice electric vehicle scheme
-Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Interviews are scheduled to take place via Microsoft teams on 14th April. In the event of a high number of applications being received, we may close the advert earlier, so early applications are encouraged
Location: Home-based with occasional travel to Worcester and Birmingham offices.
Basis: Permanent, Full-Time
Do you have Lettings or Marketing experience gained in the Housing sector? Are looking for your next opportunity?
Platform Housing Group are one of the largest housing associations in the Midlands. Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.
We are currently recruiting for an Empty Property Officer to join our very busy New Customers team. Our aim is to provide our customers a positive journey at a stressful time. We want our customers to recommend us to everyone they know and become the landlord of choice.
What could you be doing?
As an Empty Property Officer, you will be responsible for liaising with suppliers, internal stakeholders and colleagues to ensure properties are let without delay, in adherence to company policy and procedures.
You will provide an efficient and responsive service for operational colleagues through the marketing of the organisation's available properties, whilst also ensuring team KPI's are met.
This is a home-based role; however, there is a requirement to travel into the office at least once a month for team meetings and training. Our offices are in Worcester and Solihull, so candidates will ideally be based in the Midlands and have the ability to be able to commute to offices are required.
What are we looking for?
-Experience within a Lettings or Marketing role within the Housing sector would be preferred, however candidates with other experience within a Housing environment may also be considered.
-You will be an effective communicator with the ability to liaise with Local Authority partners, internal colleagues and external suppliers via MS teams, phone and email.
-You will have a knowledge of property and marketing software.
-An eye for detail and the ability to bring flair to the role to market our available properties in the most successful way.
-As this is a fast-paced environment, where no two days are the same, you will have excellent organisational skills and be able to adapt to changing priorities.
-The ability to be able to work effectively in a team environment, whilst working from home is paramount.
-Basic DBS check is required for this role.
What are some of our great benefits?
-Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
-Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
-Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
-Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
-Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
-Learning and Development opportunities
-Salary sacrifice electric vehicle scheme
-Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Interviews are scheduled to take place via Microsoft teams on 14th April. In the event of a high number of applications being received, we may close the advert earlier, so early applications are encouraged
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.