Imaging Medical Secretary
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 01 April 2026 |
| Location: | Milton Keynes, MK6 5LD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9430-26-0174 |
Summary
Be required to adhere to the organisations standards of customer care. Welcomes visitors and deals with clients in a confidential and sensitive manner, this could be face to face, via e-mail or over the phone and may require tact, persuasion and negotiation skills to exchange information relating to appointments / admissions. To courteously and efficiently receive enquiries, taking messages and ensuring that these are passed on to the appropriate person. To communicate effectively with staff and clients within partner agency organisations in a confidential and sensitive manner. This may include GPs, healthcare professionals, hospital departments and referral centres. The post holder will:Use high levels of analytical and judgement skills in this role.Be able to make judgements on complex facts requiring interpretation and through comparison of available options. Exercising judgement when dealing with patient, staff or external contacts is an essential rolerequirement. Coordinate and organise own workload to meet departmental deadlinesOrganise multiple scanning lists in order to ensure work is carried out following principles of urgency and priority in a rapidly changing workflow setting. Be required to put the patient, as the first priority, at the centre of all activities Have regular contact with patients/relative/ carers and referrers by phone, e-mail or face to face and will provide appropriate non-medical information and advice to these individuals (i.e. appointment/admission information). Participate in policy and service development.Adhere to all organisational/ departmental guidelines, policies, standard operating procedures and protocols. Undertake regular stationary stock take. Maintain and order stationary on weekly basis Be responsible for his/her actions and workload and be able to work unsupervised as well as part of a multidisciplinary team.Maintain and update own training relevant to post. Taking an active part in the development review of own work suggesting areas for learning and development in the coming year. Ensure your own mandatory training is always up to date. Transcribe minutes of meetings and medical notes/letters. Regularly maintain databases for Consultant Radiologists interesting cases and audit projects Contact patients to invite them to take part in Imaging Research Programs and send out relevant paperwork and liaise with Booking Team regarding appointments Use initiative to deal with routine matters and complex queries, deciding when it is necessary to refer to the available line manager. Manage imaging reporting workloads, ensuring that urgent requests for results are brought to the attention of the Consultant Radiologists and specialty doctors. Have a flexible approach to hybrid working including how contracted hours of work are scheduled and work location. Take part in regular performance appraisal.