Imaging Medical Secretary | Milton Keynes University Hospital NHS Foundation Trust
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 Per annum |
| Hours: | Full time |
| Closing date: | 17 April 2026 |
| Location: | Milton Keynes, MK6 5LD |
| Company: | Milton Keynes University Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7881012/430-CC26-762A |
Summary
Medical Secretary
Imaging Department
Band 4
Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working
To provide high-quality support to the consultant radiologists, speciality doctors in radiology and advanced reporting practitioners to facilitate smooth running of imaging department.
To undertake a full range of secretarial duties including typing reports and correspondence, dealing with telephone/e-mail enquiries, arranging appointments and supporting on-going and new clinical imaging workloads.
To gain understanding of national and local imaging standards and targets and be proactive in ensuring that imaging and the trust can deliver a service that meets with the standards and targets that have been set.
To provide a considerate, patient focused service in all dealings with patients and with staff around the hospital and throughout the whole healthcare system.
Please note that we are not able to offer sponsorship for this role
Interview date 16 April 2026
They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%.' NHS Staff Survey 2024
We care We communicate We collaborate We contribute'
You will be responsible for providing an efficient and effective secretarial service to the Radiologists in the Imaging department.
You will be working as part of a secretarial team as well as providing general administrative support to the department. This is a challenging roll but if you are a bright, enthusiastic, highly motivated individual who likes to be kept busy, this could be the post for you.
The successful applicants will have excellent communication skills. Enjoy working as part of a team and ideally will have had previous experience of working with the public. A flexible approach to the needs of the department is essential
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
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Be required to adhere to the organisation’s standards of customer care. Welcomes visitors and deals with clients in a confidential and sensitive manner, this could be face to face, via e-mail or over the phone and may require tact, persuasion and negotiation skills to exchange information relating to appointments / admissions.
To courteously and efficiently receive enquiries, taking messages and ensuring that these are passed on to the appropriate person. To communicate effectively with staff and clients within partner agency organisations in a confidential and sensitive manner. This may include GP’s, healthcare professionals, hospital departments and referral centres.
The post holder will:
Use high levels of analytical and judgement skills in this role.
Be able to make judgements on complex facts requiring interpretation and through comparison of available options. Exercising judgement when dealing with patient, staff or external contacts is an essential role requirement.
Coordinate and organise own workload to meet departmental deadlines
Organise multiple scanning lists in order to ensure work is carried out following principles of urgency and priority in a rapidly changing workflow setting.
26. Be required to put the patient, as the first priority, at the centre of all activities
27. Have regular contact with patients’/relative/ carers and referrers by phone, e-mail or face to face and will provide appropriate non-medical information and advice to these individuals (i.e. appointment/admission information).
Participate in policy and service development.
Adhere to all organisational/ departmental guidelines, policies, standard operating procedures and protocols.
Undertake regular stationary stock take.
Maintain and order stationary on weekly basis
Be responsible for his/her actions and workload and be able to work unsupervised as well as part of a multidisciplinary team.
Maintain and update own training relevant to post. Taking an active part in the development review of own work suggesting areas for learning and development in the coming year.
Ensure your own mandatory training is always up to date.
Transcribe minutes of meetings and medical notes/letters.
Regularly maintain databases for Consultant Radiologists interesting cases and audit projects
Contact patients to invite them to take part in Imaging Research Programs and send out relevant paperwork and liaise with Booking Team regarding appointments
Use initiative to deal with routine matters and complex queries, deciding when it is necessary to refer to the available line manager.
Manage imaging reporting workloads, ensuring that urgent requests for results are brought to the attention of the Consultant Radiologists and specialty doctors.
Have a flexible approach to hybrid working including how contracted hours of work are scheduled and work location.
Take part in regular performance appraisal.
This advert closes on Wednesday 1 Apr 2026