Complex Care Nurse
| Posting date: | 18 March 2026 |
|---|---|
| Salary: | £24,000 per year |
| Hours: | Part time |
| Closing date: | 17 April 2026 |
| Location: | Redhill, Surrey |
| Remote working: | On-site only |
| Company: | Prestige Nursing & Care Redhill |
| Job type: | Permanent |
| Job reference: | RED55829 |
Summary
Location: Redhill
Salary: £40,000 per annum (pro rata – £24,000 for 21 hours per week)
Hours: Part time – 21 hours per week
Working Pattern:
Flexible working days between Monday and Friday
Options include three full days, or four half days and one full
Weekend working is not part of the routine pattern but may occasionally be required to support operational needs
Why Join Us?
Prestige Nursing & Care has provided home care for over 80 years, and we have 30 branches across England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.
We are looking for a dynamic and resourceful Registered Nurse (adult, paediatric or dual qualified) with solid clinical experience. This role requires someone who is flexible, enthusiastic, and proactive, supporting our clinical team to deliver high-quality care for adults and children with complex needs. The role of a Complex Care Nurse is to provide clinical expertise and leadership to enable the planning and delivery of safe, high-quality complex care to all clients in their own homes and/or community settings.
What We Offer
Competitive salary.
28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service (this will be pro rata)
An additional paid day off for your birthday.
Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
Annual leave purchase (ALP) scheme to provide more time off during the year.
Cycle to work scheme to support healthier more sustainable travel choices.
Blue Light Card & Health Service Discounts to help save money on your spending.
Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
Career development and training to help you achieve your potential
About the Role
The Complex Care Nurse plays a key role in ensuring exceptional clinical care for adults, children and young people receiving care at home or in their community. This is an office and community‑based role, requiring a confident, autonomous nurse with the ability to lead, support and develop complex care practice across the branch.
You will provide clinical oversight, staff training, client onboarding, clinical competency assessment, and MAR chart governance, while supporting the safe mobilisation and delivery of complex care packages.
Key Responsibilities
Clinical Leadership & Governance
To be accountable for and lead on the clinical components of care delivery
Support in the assessment, mobilisation and implementation of complex care clients to support with business growth
To regularly risk assess individual client needs
Provide evidence based clinical expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes
Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload
To act as a role model and leader for all members of staff
Ensure compliance with CQC and internal governance standards
Training & Competency Assessment
Deliver clinical skills training to complex carers
Conduct medication competencies and support safe practice
Oversee and review MAR charts for accuracy and compliance
Train and supervise carers delivering delegated clinical tasks
Carry out ongoing competency checks, supervisions, and spot checks
Client Onboarding & Case Management
Lead on onboarding new complex care clients
Complete full clinical risk assessments
Ensure safe mobilisation of new packages
Maintain clinical documentation to a high standard
Quality & Safety
Escalate and manage clinical risks, incidents and concerns
Promote safe practice and contribute to continuous improvement
Support safeguarding procedures for adults and children
Drive excellence in care delivery and client experience
Person Specification
Registered Nurse with active NMC PIN (Adult, Children’s or Dual‑Qualified)
Minimum 2 years clinical nursing experience including community or hospital setting
Management of clinical risk management and individualised, person-centred care planning
Experience of safeguarding adults and children
Effective communication skills – verbal and written
Ability to work on own initiative as well a part of a team – self-motivated
Effective people management skills
Ability to negotiate, influence, escalate and seek advice
Experience in interpreting and analysing data, and meeting deadlines
Excellent IT and presentation skills
Demonstrate knowledge of the theory and application of clinical governance
Can do approach
Valid UK driving licence and access to a car is highly desirable, however other travel arrangements are possible
Demonstrate good leadership skills.
A commitment to equal opportunities and diversity
Symmetry between personal and organisational values
Recognised teaching qualification/experience
Evidence of developing policy, guidelines and managing resources
Coaching and mentoring skills
Evidence of success in leading/managing significant and sustained change
In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.
Salary: £40,000 per annum (pro rata – £24,000 for 21 hours per week)
Hours: Part time – 21 hours per week
Working Pattern:
Flexible working days between Monday and Friday
Options include three full days, or four half days and one full
Weekend working is not part of the routine pattern but may occasionally be required to support operational needs
Why Join Us?
Prestige Nursing & Care has provided home care for over 80 years, and we have 30 branches across England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.
We are looking for a dynamic and resourceful Registered Nurse (adult, paediatric or dual qualified) with solid clinical experience. This role requires someone who is flexible, enthusiastic, and proactive, supporting our clinical team to deliver high-quality care for adults and children with complex needs. The role of a Complex Care Nurse is to provide clinical expertise and leadership to enable the planning and delivery of safe, high-quality complex care to all clients in their own homes and/or community settings.
What We Offer
Competitive salary.
28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years’ service (this will be pro rata)
An additional paid day off for your birthday.
Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
Annual leave purchase (ALP) scheme to provide more time off during the year.
Cycle to work scheme to support healthier more sustainable travel choices.
Blue Light Card & Health Service Discounts to help save money on your spending.
Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
Career development and training to help you achieve your potential
About the Role
The Complex Care Nurse plays a key role in ensuring exceptional clinical care for adults, children and young people receiving care at home or in their community. This is an office and community‑based role, requiring a confident, autonomous nurse with the ability to lead, support and develop complex care practice across the branch.
You will provide clinical oversight, staff training, client onboarding, clinical competency assessment, and MAR chart governance, while supporting the safe mobilisation and delivery of complex care packages.
Key Responsibilities
Clinical Leadership & Governance
To be accountable for and lead on the clinical components of care delivery
Support in the assessment, mobilisation and implementation of complex care clients to support with business growth
To regularly risk assess individual client needs
Provide evidence based clinical expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes
Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload
To act as a role model and leader for all members of staff
Ensure compliance with CQC and internal governance standards
Training & Competency Assessment
Deliver clinical skills training to complex carers
Conduct medication competencies and support safe practice
Oversee and review MAR charts for accuracy and compliance
Train and supervise carers delivering delegated clinical tasks
Carry out ongoing competency checks, supervisions, and spot checks
Client Onboarding & Case Management
Lead on onboarding new complex care clients
Complete full clinical risk assessments
Ensure safe mobilisation of new packages
Maintain clinical documentation to a high standard
Quality & Safety
Escalate and manage clinical risks, incidents and concerns
Promote safe practice and contribute to continuous improvement
Support safeguarding procedures for adults and children
Drive excellence in care delivery and client experience
Person Specification
Registered Nurse with active NMC PIN (Adult, Children’s or Dual‑Qualified)
Minimum 2 years clinical nursing experience including community or hospital setting
Management of clinical risk management and individualised, person-centred care planning
Experience of safeguarding adults and children
Effective communication skills – verbal and written
Ability to work on own initiative as well a part of a team – self-motivated
Effective people management skills
Ability to negotiate, influence, escalate and seek advice
Experience in interpreting and analysing data, and meeting deadlines
Excellent IT and presentation skills
Demonstrate knowledge of the theory and application of clinical governance
Can do approach
Valid UK driving licence and access to a car is highly desirable, however other travel arrangements are possible
Demonstrate good leadership skills.
A commitment to equal opportunities and diversity
Symmetry between personal and organisational values
Recognised teaching qualification/experience
Evidence of developing policy, guidelines and managing resources
Coaching and mentoring skills
Evidence of success in leading/managing significant and sustained change
In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.