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Commercial Account Handler

Job details
Posting date: 17 March 2026
Hours: Full time
Closing date: 16 April 2026
Location: Coventry, Midlands, CV7 7LJ
Remote working: Hybrid - work remotely up to 1 day per week
Company: IPS Group Limited
Job type: Permanent
Job reference: 59463428

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Summary

We are looking for an experienced Account Handler to join a newly restructured commercial team. This role focuses entirely on servicing existing business, with no outbound new business requirements.

You will manage your own allocation of clients across a wide range of commercial risks, from smaller packaged policies through to mid‑market and more complex cases. Premiums typically range from £1,500 to £20,000 for most SME and mid-market packages, with fleets and larger risks often sitting between £10,000 and £50,000+, giving you a varied and interesting portfolio. The book includes property damage, buildings, contents, all risks, liability, fleet, and other commercial package policies.

Your responsibilities include managing renewals, completing pre-renewal calls, handling mid-term adjustments, and supporting account executives. You may also attend client meetings as part of a traditional servicing structure.

We are seeking someone with commercial insurance experience who is confident handling mixed and varied portfolios. You will work within a collaborative team that has recently been streamlined to combine expertise and improve workflow.

The working pattern is hybrid, with office-based days from Tuesday to Thursday, and Monday and Friday typically remote. Full office attendance may be required during your initial probation period.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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