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Administrator

Job details
Posting date: 17 March 2026
Salary: Not specified
Additional salary information: £19396-26801 per annum
Hours: Full time
Closing date: 31 March 2026
Location: Chesterfield, S49 1PF
Company: Royal Mail
Job type: Permanent
Job reference: 336311-44042813

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Summary

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

​Job reference 336311AdministratorStarting Salary
- £26,801Permanent, Full time Future Walk, West Bars, Chesterfield, S49 1PF
The Administrator role will be responsible for a range of administrative tasks within Royal Mail Fleet. Administrators will work as part of a team and will work across a range of processes that will entail delivering to daily weekly, and monthly targets. The In Life Control team are responsible for a range of administrative tasks within Royal Mail Fleet, processing; VED, driver fines, charging zone administration, vehicle document library, vehicle ordering and vehicle sales. Advisors are expected to work as part of a team to cover all duties when required.

About the role

In this role, you’ll play a key part in delivering a smooth, reliable and high‑quality administrative service that consistently meets agreed service levels. From accurately inputting and maintaining data across systems such as Excel, Word and M5, to verifying, reconciling and analysing information, you’ll help ensure the team always has the insight and accuracy it needs. You’ll keep clear, well‑organised records — both digital and physical — while confidently extracting data to assist with queries and decision‑making.

You’ll also act as an important point of contact, providing efficient general admin support, handling incoming calls and responding to customer requests with a strong service‑led approach. Your ability to resolve issues, work closely with suppliers, manage shared inboxes and process invoices from start to finish will help keep everything running smoothly behind the scenes. This is a great opportunity for someone who enjoys being organised, proactive and at the centre of keeping operations moving.

SHIFT PATTERN
- Monday to Friday, hours between 08:00
- 16:30, rotational early and late shifts so flexibility required.
About You

We’re looking for someone with strong IT capability, confident working across a variety of systems and software packages including Excel, Word and PowerPoint. You’ll bring solid organisational skills, with the ability to manage your workload effectively, maintain accurate records and keep tasks on track in a fast‑moving environment.

Just as importantly, you’ll be a positive team player — someone who collaborates well, supports colleagues and contributes to a smooth, efficient operation. Clear, confident communication is essential, whether you’re handling telephone calls, responding to emails or engaging in written correspondence. If you’re someone who combines technical ability with strong interpersonal skills, this role will give you plenty of scope to shine.

Extra Benefits

- Family friendly support
- enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Discounts and offers
- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company sick pay
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.*Available only to perm employees
Next Steps

The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Tuesday 31st March 2026 . Please note, this advert may close early if the appropriate number of applications has been reached.

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