Creative Programme & Studio Operations Director
| Posting date: | 17 March 2026 |
|---|---|
| Salary: | £46,000 to £47,000 per year |
| Hours: | Full time |
| Closing date: | 16 April 2026 |
| Location: | SE1 2AN |
| Remote working: | On-site only |
| Company: | Token Studio ltd |
| Job type: | Permanent |
| Job reference: | TKLB02 |
Summary
SOC Code: 1255 – Managers and directors in the creative industries
Location: 76 Druid St, London SE1 2AN
Job Type: Permanent, Full-time
Hours: 37.5 hours per week (rota basis including some evenings and weekends)
Salary: £46,000 per annum
Start Date: As soon as possible
About Token Studio
Token Studio is an independent creative experience studio based in Bermondsey. We deliver pottery wheel workshops, ceramic painting sessions and other hands-on creative experiences for individuals, private groups and corporate bookings. Our focus is high-quality, well-run sessions in a welcoming and structured studio environment.
As we grow, we are appointing a Creative Programme & Studio Operations Director to take responsibility for programme delivery, operational standards and team leadership.
The Role
This is a senior operational position responsible for ensuring that all creative sessions are delivered safely, consistently and to a high standard. The role combines programme oversight, people management and studio operations.
Key Responsibilities
Lead and oversee the delivery of all studio workshops and creative programmes
Develop structured session formats, delivery standards and operating procedures
Manage scheduling, staffing and studio capacity planning
Line manage workshop facilitators and studio staff, including recruitment, training and performance oversight
Ensure compliance with health & safety requirements and risk management procedures
Oversee stock control, materials procurement and equipment maintenance
Monitor service quality, manage customer feedback and implement operational improvements
Work with the business owner to support sustainable growth of studio activities
Requirements
Minimum 3 years’ experience in creative operations, workshop delivery management, arts venue management or similar
Demonstrable experience managing staff or facilitators
Experience establishing or maintaining operational procedures (SOPs)
Strong organisational and problem-solving skills
Ability to work evenings and weekends as part of a rota
Confident managing customer-facing service environments
Desirable (not essential)
Experience within creative workshops, arts organisations or experiential businesses
Health & Safety training or relevant compliance experience
Background in programme or event management
Location: 76 Druid St, London SE1 2AN
Job Type: Permanent, Full-time
Hours: 37.5 hours per week (rota basis including some evenings and weekends)
Salary: £46,000 per annum
Start Date: As soon as possible
About Token Studio
Token Studio is an independent creative experience studio based in Bermondsey. We deliver pottery wheel workshops, ceramic painting sessions and other hands-on creative experiences for individuals, private groups and corporate bookings. Our focus is high-quality, well-run sessions in a welcoming and structured studio environment.
As we grow, we are appointing a Creative Programme & Studio Operations Director to take responsibility for programme delivery, operational standards and team leadership.
The Role
This is a senior operational position responsible for ensuring that all creative sessions are delivered safely, consistently and to a high standard. The role combines programme oversight, people management and studio operations.
Key Responsibilities
Lead and oversee the delivery of all studio workshops and creative programmes
Develop structured session formats, delivery standards and operating procedures
Manage scheduling, staffing and studio capacity planning
Line manage workshop facilitators and studio staff, including recruitment, training and performance oversight
Ensure compliance with health & safety requirements and risk management procedures
Oversee stock control, materials procurement and equipment maintenance
Monitor service quality, manage customer feedback and implement operational improvements
Work with the business owner to support sustainable growth of studio activities
Requirements
Minimum 3 years’ experience in creative operations, workshop delivery management, arts venue management or similar
Demonstrable experience managing staff or facilitators
Experience establishing or maintaining operational procedures (SOPs)
Strong organisational and problem-solving skills
Ability to work evenings and weekends as part of a rota
Confident managing customer-facing service environments
Desirable (not essential)
Experience within creative workshops, arts organisations or experiential businesses
Health & Safety training or relevant compliance experience
Background in programme or event management