Attendance Officer
| Posting date: | 17 March 2026 |
|---|---|
| Salary: | £24,028 per year, pro rata |
| Hours: | Full time |
| Closing date: | 06 April 2026 |
| Location: | Norwich, Norfolk |
| Remote working: | On-site only |
| Company: | City College Norwich |
| Job type: | Temporary |
| Job reference: | RCCN001938 |
Summary
Attendance Officer within Student Services
35 hours per week, 36 weeks per year (term time) – Fixed Term for 2.5 years
£24,028 per annum pro rata (£18,133 per annum actual)
The post holder will be responsible for monitoring student absence in real time and working closely with corporate parents and the Virtual School to promote the college’s commitment to attendance and encourage student engagement.
They will liaise with social workers, residential staff and curriculum teams to improve attendance levels and support student achievement and progression.
The role may involve conducting home visits for young people at risk of withdrawal due to low attendance and working directly with support staff in residential homes to address barriers to attendance.
The post holder will also complete a range of administrative duties, including making attendance calls, scheduling meetings, maintaining student records and managing their own calendar. Strong organisational skills and confidence in using Excel and the wider Microsoft Office suite are essential.
An ability to work to strict deadlines while maintaining an empathetic approach is important. Knowledge of LAC, Leaving Care and UASC processes, along with an understanding of the mental health challenges faced by students, will be advantageous.
For an informal discussion around the role or for any questions you have please contact Samara Castro, Library and Wellbeing Manager samara.castro@ccn.ac.uk.
To apply please go to https://www.ccn.ac.uk/contact-city-college-norwich/work-at-ccn/
Closing date:
As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.
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