Marketing & Communications Officer
| Posting date: | 16 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | Ipswich, Suffolk, IP12 1QT |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4779693_1773670233 |
Summary
Your new company
Are you a creative communicator with a passion for clear, compelling storytelling? Do you enjoy crafting content that engages diverse audiences and brings a brand's voice to life? If so, we have an exciting opportunity for you!
I am working with a not-for-profit organisation who are seeking a talented Marketing & Communications Officer to join their team. This is a pivotal role where you'll support a range of impactful business areas through high‑quality marketing, digital communication and content creation, and report to the Marketing & Communications Manager.
In this role, you'll become the voice behind the brand, shaping how audiences connect with the organisation and ensuring communications are engaging, accurate and accessible. From developing website content to producing digital campaigns and social assets, your work will help drive awareness, engagement and positive perception across key audiences.
Key Responsibilities
- Content creation: Produce engaging written and visual content for digital and print channels, including social media, newsletters, publications and website updates.
- Website management: Lead on updating, auditing and maintaining the organisation's website, working closely with external digital partners and ensuring content is user‑friendly and mobile‑optimised.
- Project delivery: Coordinate and support marketing projects such as quarterly publications, events, webinars and digital campaigns, delivered on time and to a high standard.
- Social media management: Oversee daily activity across Facebook, LinkedIn and Instagram, creating content that resonates with both professional and consumer audiences.
- Analytics & reporting: Track performance across campaigns and channels, producing insights that help refine and improve future activity.
- Stakeholder collaboration: Work closely with internal teams, agencies and external partners to ensure consistent messaging and strong working relationships.
- Brand & compliance: Ensure all marketing activity aligns with brand guidelines, tone of voice and data protection requirements.
What You'll Bring
- Strong writing skills with the ability to turn technical or detailed information into clear, concise and engaging copy.
- Confidence managing and updating websites (experience with Umbraco or WordPress is advantageous).
- Experience creating and scheduling content across multiple social media platforms.
- Excellent organisation and project management skills, with the ability to balance multiple deadlines.
- A creative, proactive mindset and the ability to tailor content for different audiences.
- Experience with design tools (e.g., Canva or Adobe Creative Suite) is desirable but not essential.
Person Profile
- Degree‑educated in a relevant discipline or equivalent
- Strong verbal and written communication skills.
- Ability to manage multiple projects independently.
- Enthusiastic team player with strong attention to detail.
- 3 years+ experience in marketing/PR (in-house or agency) desirable.
- Experience organising events (online or in‑person) desirable.
Benefits
- Competitive salary
- Hybrid working - 3 days office-based, 2 days work from home
- Working hours - Monday-Friday 9-5pm
- 25 days holiday plus bank holidays
- Pension scheme 5% employer contribution
- 3x Death in Service
- Free onsite parking
- Career progression and development opportunities
For more information about this exciting opportunity, please contact me for an informal chat or apply now with your up-to-date CV.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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