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Hire Desk Administrator

Job details
Posting date: 16 March 2026
Salary: £13.79 to £13.99 per hour
Hours: Full time
Closing date: 15 April 2026
Location: Wolverhampton, West Midlands, WV1 4HW
Company: The Best Connection Group Limited
Job type: Temporary
Job reference: JN -032026-19451_1773670614

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Summary

The Best Connection is currently recruiting for a Hire Desk Administrator for our client based in Wolverhampton.

Working Hours: Monday - Friday 08:00-17:00

Pay rate: £13.79 to £13.99 per hour, Increasing when permanent

Immediate start available.

Due to the location. Own transport would be beneficial

This role is ideal for someone who is organised, customer-focused, and able to manage multiple tasks efficiently.

Key Responsibilities:

  • Handling incoming calls and emails from customers.

  • Processing hire orders and ensuring all details are recorded accurately.

  • Process all incoming traffic fines including making payments and/or recharging.

  • Collating and processing all compliance paperwork.

  • Ensuring accurate data entry onto our systems Syrinx and R2C.

  • Booking hire cars as and when required.

  • Welcoming and processing customers that arrive on site to deliver or collect a vehicle.

  • Checking and updating customer fleet insurances.

  • Scanning and virtual filing.

  • Respond to daily changes and challenges in a positive, professional manner.

  • Liaising with drivers, engineers, and internal departments.

  • Maintaining accurate records on internal systems.

  • Providing excellent customer service and resolving customer queries.

  • Assisting with general administrative duties as required.

Requirements:

  • Previous administration or customer service experience preferred.

  • Strong communication and organisational skills.

  • Ability to work in a fast-paced environment and prioritise tasks.

  • Good IT skills, including Microsoft Office.

  • High attention to detail and accuracy.

Benefits of working for TBC can also be included when applicable:

  • On-going assignments

  • Holiday entitlement

  • Personal accident insurance

  • Excellent rates of pay

  • Overtime

  • On-line payslips

  • Pension provision

The Best Connection is acting as an Employment Business in relation to this vacancy.

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