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Service Team Member

Job details
Posting date: 16 March 2026
Salary: £13.25 per hour
Hours: Part time
Closing date: 29 March 2026
Location: South Milton, Thurlestone, Nr Kingsbridge, TQ7 3JY
Remote working: On-site only
Company: National Trust
Job type: Permanent
Job reference: IRC172999

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Summary

We’re looking for a Service Team Member to join us at South Milton Sands Car Park to support our visitors to the beach with their trip to the beach. Working out of the little hut in the car park for a few hours a day across weekends and holidays, you will be keeping our car park operating efficiently, perhaps helping people find a parking space, talking to them about membership or assisting with the car park machines. This is a varied and rewarding role where you’ll help us meet targets, solve problems, and deliver great service at a busy and stunning seaside location.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Reporting to the Welcome Manager, you’ll be part of a team of two, alternating shifts at peak times, usually for up to four hours on weekends and in holiday periods. .

The core part of your job is to give vital and positive support to visitors using the car park, wherever you’re needed, with a focus on greeting and helping visitors. You’ll work , helping us meet service and targets. You’ll also be on hand to resolve customer issues in a friendly and helpful way. Tasks could include welcoming visitors, and answering questions to help people get the most out of their visit.

Who we're looking for

We’d love to hear from you if you’re:

focused on giving great service to everyone you meet
confident speaking with visitors and solving problems
a team player, but also happy to work on your own initiative
well-organised, adaptable, and flexible to work across different sites
willing to learn new skills and work towards shared goals

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