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Claims Handler – Personal Injury

Job details
Posting date: 13 March 2026
Salary: £28,000 to £35,000 per year
Hours: Full time
Closing date: 12 April 2026
Location: Bradford, Yorkshire, BD1 5LL
Company: IPS Group Limited
Job type: Permanent
Job reference: 59439810

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Summary

Claims Handler - Personal Injury
Salary - Up to £35,000 (Depending on experience)
Location - Hybrid working in West Yorkshire

IPS Group are working with a well established UK law firm, with a strong reputation in defendant personal injury work, to find a Claims Handler to join their Defendant Personal Injury team.

This is a pre-litigation role focused on defending EL/PL claims, offering hands-on fee-earning experience within a structured, process-driven environment based in their West Yorkshire offices - There is an expectation to be in the office at least 3 days per week.

Your main duties in this position will include:

- Conducting defence of EL/PL claims for Personal Injury
- Dealing with experts, statutory bodies and clients by e-mail, telephone and in writing.
- Negotiating on issues of liability and quantum.
- Pursuing recovery of client’s losses, where appropriate, from third parties Maintain accurate financial / reserve / risk management information on all claims Comply with internal, client and procedural protocols.
- Develop a good relationship with existing and potential clients ensuring that a high standard of client care is exercised at all times.

The ideal person for this role will have prior experience handling EL/PL claims for Personal Injury and liaised with experts, clients, and statutory bodies previously. They are open to other defendant claims experience as training will be provided.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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