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Divisional Administrator

Job details
Posting date: 13 March 2026
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 27 March 2026
Location: Stockport, SK2 7JE
Company: NHS Jobs
Job type: Permanent
Job reference: C9362-26-0174

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Summary

The postholder will be responsible for the following tasks: - To support with the management of the out-patient waiting list for new and follow-up appointments, escalating any potential issues To arrange appointments as appropriate following clinical triage To monitor and action the Dolphin out-patient mailbox as appropriate Regular communication with patients with regards to their appointments, ensuring appointment letters are sent within a timely manner Actively manage patients who do not attend their appointment and seek further advice with regards to rearranging appointments To ensure that clinics are appropriately prepared in advance and available for the clinician Communicate both verbally and in writing with external organisations Provide direct support/ administrative service for the team, which can involve handling sensitive patient information, always maintaining confidentiality Triage calls from parents and other professionals recording and escalating these calls as appropriate Scanning of results and clinical correspondence To provide clerical support to the Governance & Quality Team To support in updating the W&C microsite for both Obstetrics & Gynaecology and Paediatrics & Neonates ensuring all information is available and up to date including patient information leaflets To provide clerical support to clinicians ensuring all guidelines, standard operating procedures are in the correct formats before uploading to the appropriate microsites Triage of telephone enquiries To support in the maintenance of databases to track all guidelines, standard operating procedures and policies are up to date and available to all who require To provide administrative support to the Division To undertake any other duties deemed appropriate by the management team The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

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