Privacy Manager
| Posting date: | 13 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 April 2026 |
| Location: | E14 9SH |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 153060 |
Summary
Contract: Controls, Risk and Transformation
Location: London, E14 9SH
Hours of work: 37.5
Contract Type: Permanent
We are seeking a knowledgeable and proactive Privacy Manager to lead data protection compliance across a diverse and fast-paced facilities management environment.
This role ensures that personal data relating to employees, contractors, visitors and clients is handled lawfully, securely and transparently in line with UK GDPR and the Data Protection Act 2018.
Job Description
We are looking for an experienced privacy specialist who can translate regulatory requirements into clear, practical guidance for operational teams, embedding robust privacy practices into FM operations, building technologies, workforce systems and supplier relationships.
Acting as a trusted adviser, the postholder will support operational leaders and clients to manage privacy risks effectively across multi-site portfolios.
Key Responsibilities
Lead data protection compliance across the UK business in line with UK GDPR and the Data Protection Act 2018.
Develop and maintain the privacy governance framework, including policies, RoPA and supporting guidance.
Provide practical privacy advice to operational teams across multi-site FM environments.
Manage privacy risks, including DPIAs, supplier assessments and internal audits.
Oversee data breaches and DSARs, ensuring compliant investigation, documentation and response.
Embed privacy by design into systems, technologies and new commercial contracts.
Deliver privacy training and awareness programmes across the organisation.
Act as a trusted adviser to operational leaders and clients, ensuring privacy risks are well managed.
Professional and Personal Competencies/Qualifications
Strong knowledge of UK GDPR, the Data Protection Act 2018 and ICO guidance.
Experience managing DPIAs, DSARs, data breaches and privacy risk assessments.
Ability to translate complex regulations into practical guidance for operational teams.
Strong stakeholder engagement and influencing skills across technical and non-technical groups.
Experience working with data protection governance frameworks, policies and RoPA.
Understanding of data risks in operational FM environments (e.g., CCTV, access control, workforce systems).
Excellent analytical, problem-solving and communication skills.
Ability to work collaboratively with IT, legal, operations, procurement and other functions.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme