Receptionist | University College London Hospitals NHS Foundation Trust
| Posting date: | 13 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,546 - £32,207 Per Annum Inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 12 April 2026 |
| Location: | London, NW1 2BU |
| Company: | University College London Hospital |
| Job type: | Permanent |
| Job reference: | 7870402/309-UCLH-7572-A |
Summary
We are looking to recruit an enthusiastic and motivated staff member who would like the opportunity to work in a fast paced, positive, developing environment to join our front of house team as a receptionist.
The successful applicant will have excellent verbal and written communication skills with a professional telephone manner and good customer care skills. The post holder should also be able to prioritise and work well as a member of a team, use your own initiative, maintaining accuracy with both verbal and written communication.
This role will be based at the Front of House reception desk at Westmoreland Street Hospital and will work as part of a rota to cover the desk from 8am to 8pm. They will be the first point of contact for patients, visitors, staff and contractors both and will be welcoming, approachable and helpful.
The role covers a wide range of different tasks that are needed to support the different teams on site, for example arranging transport, couriers or taxi services as needed; managing the bleeps for the site; monitoring alarm panels; managing the keys and other security responsibilities for the site.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
· University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
· National Hospital for Neurology and Neurosurgery
· Royal National ENT and Eastman Dental Hospitals
· University College Hospital Grafton Way Building
· Royal London Hospital for Integrated Medicine
· University College Hospital Macmillan Cancer Centre
· The Hospital for Tropical Diseases
· University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working.
To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH?
This advert closes on Sunday 22 Mar 2026
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.