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Apprentice (Income Team)

Job details
Posting date: 13 March 2026
Salary: £10.85 per hour
Additional salary information: up to 35 days annual leave
Hours: Full time
Closing date: 05 April 2026
Location: Kirkby-In-Ashfield, Nottingham
Remote working: On-site only
Company: Ashfield District Council
Job type: Apprenticeship
Job reference: REQ513

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Summary

Are you interested in an exciting opportunity to secure a professional qualification, whilst developing your administration and customer services skills and experience? If so, read on!

Ashfield District Council are looking an enthusiastic individual to join our busy Income Team (Housing Management Department) as an apprentice to support colleagues with tasks associated with Income Collection. You will be dealing with contact from our tenants, generating letters and other correspondence and inputting data.

The successful candidate will be supported to conduct a wide range of administration and office tasks. This role is the ideal opportunity for someone looking to start their career in social housing or an office environment and will provide the chance to work with experienced colleagues to learn more about social housing.

You will undertake a level 3 Business Administration apprenticeship with West Notts College in addition to your learning in the role. The role will be predominantly office based at our Urban Road offices in Kirkby in Ashfield and will consist of 37 hours work over 5 days (Monday to Friday) with some college attendance. The apprenticeship duration is 18 months with up to 3 months for End Point Assessment.

It is essential for the successful candidate to have a good level of English, Maths and ICT. You will also need to demonstrate your communication skills, interpersonal skills and that you are able to work as a team.

If you have any question or would like to know more about the role, please contact Chris Sills, Income Team Leader on 01623 450000.

Closing date: 5 April 2026
Interview date: 14 April 2026

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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