Approved Driving Instructor (ADI) Appeals Manager
| Posting date: | 13 March 2026 |
|---|---|
| Salary: | £35,663 to £37,728 per year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | Birmingham |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 452057/1 |
Summary
If so, we’d love to hear from you!
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
- make roads safer
- improve services for our customers
- make road transport greener and healthier
- harness the potential of technology and data
- grow and level up the economy
Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers
Reporting directly to the Approved Driving Instructor (ADI) Deputy Registrar. You will be responsible for 4 direct reports.
You will attend tribunal hearings representing the Registrar of Approved Driving Instructors. The role holder will be responsible for managing and compiling statements for all the incoming appeals made against the Registrar’s decisions ensuring all documentation required for the appeal are produced in line with the tribunal guidelines and within service levels. The role requires close working with the Registrar, the Deputy Registrar and Fit and Proper team to ensure effective and efficient delivery of the ADI regulatory regime and associated appeals.
Your responsibilities will include, but aren’t limited to:
Tribunal hearings
Drafting statements of responses ensuring they are clearly written and meet appropriate deadlines.
Attending tribunal hearings representing the Registrar.
Ensuring case management directions are responded to effectively and within tribunal deadlines.
Leadership
Leading the ADI administration team, overseeing applications and maintaining the ADI register.Delivering training and support as needed whilst ensuring compliance and high-quality service across the teamStakeholder Engagement Liaise with internal and external stakeholders to maintain clear communication, support customer needs, monitor external factors and legal requirements, and ensure accurate, compliant processes.For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.Proud member of the Disability Confident employer scheme