Senior Administrator | Provide CIC

Posting date:	12 March 2026
Salary:	Not specified
Additional salary information:	£24,937 - £26,598 per annum
Hours:	Part time
Closing date:	11 April 2026
Location:	Braintree, CM7 2AL
Company:	Provide CIC
Job type:	Contract
Job reference:	7866944/828-PROVIDE3877-A

Summary

We are seeking an experienced and highly organised Senior Administrator to join our Community Therapy Team on a 6-month fixed term contract, covering maternity leave.

The Community Therapy Service is a tailored rehabilitation service that comprises of Physiotherapists, Occupational Therapists, Therapy Assistants and Therapy Assistant Practitioners. We offer assessment, advice and rehabilitation to people who have a health-related illness, injury or long term condition to help recover their health, cope with chronic conditions and slow the progress of degenerative disease.

The administrator will work alongside therapy staff to ensure a smooth patient journey across the service and its associated services and support with the administrative functions related to the roles and responsibilities of the teams.
• Provide comprehensive administrative support for the Community Therapy Team and associated services and have specialist knowledge of these clinical services.
• Ensure a high quality, friendly and efficient frontline service to patients and staff.
• Collect information over the telephone from patients referred to the service to support the triage process.
• Book, cancel, reschedule appointments and ensure appointments are utilised to maximum capacity.
• Monitor and chase patient equipment orders and inform staff of delivery times to enable follow-up visits to take place in a timely way.
• Answering queries, progress chasing, task related problem solving and resolving issues for clinical staff or patients and providing non-clinical advice or information to others

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Please see Job Description for full details. If you have any questions that you would like to ask, please contact Kate Fairhurst (Service Operational Lead) on 07580913254.


This advert closes on Monday 30 Mar 2026

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