Emergency Care Administrator
| Posting date: | 11 March 2026 |
|---|---|
| Salary: | £25,272.00 per year |
| Additional salary information: | £25272.00 a year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | Southampton, SO16 6YD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9188-26-0165 |
Summary
We are a large teaching hospital-based Acute Medical Unit & Same Day Emergency Care and we treat patients who have been admitted directly from the Emergency Department or referred to us by their GP. We provide an excellent level of care for patients and the department has a reputation for innovation and is increasingly recognised for its clinical academic work in emergency care. This results in the delivery of expert care, education and support to patients with complex needs within the most acute phase of their care. As an Emergency Care Administrator within this unit you will gain experience of working in a very busy, fast moving environment and you must be able to cover shifts including days, evenings, weekends and bank holidays. The role is pivotal in ensuring the smooth running of the Unit. The successful applicant will: Welcome patients and visitors to the Ward/Emergency Department, answer appropriate questions and provide relevant information in a sensitive manner, refer to qualified members of the team as necessary. Undertake Ward/ Emergency Department Reception clerical and administrative duties on behalf of the department, liaise with individual team members and other departments as required in a manner that will contribute to the effective and efficient running of the department. WHAT WERE LOOKING FOR: The ideal candidate will have a strong team work ethic, a sense of accountability and excellent organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable to ensure that the service maintains its high standards. Must have a professional and pleasant manner. A flexible approach to working routines, the ability to do a variety of tasks at one time and to work within a team and alone is essential. This is a great opportunity to build your knowledge of our hospital and gain familiarity with our systems and its processes. Many of our previous admin team have gone on to build their careers with the Unit and the wider Trust. Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting. For an overview of the main duties of the role please see the Job Description and Main Responsibilities section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached. The department works days, evenings, weekends and bank holidays all allocated on a pro rata basis. If you are looking for part time please note we would need you to work a minimum of 15 hours per week. Please be aware that days, evenings, weekends, and bank holidays will be allocated on a pro rata basis. The operation hours that are required Monday to Sunday are between 0800-2300hrs and shifts may be a selection of 6hrs, 8hrs or 12hrs depending on the requirements of the department.