Credit Controller
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £14.36 to £15.38 per hour |
| Additional salary information: | £28,000 - £30,000 |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | Bradford, West Yorkshire, BD21 4LE |
| Remote working: | On-site only |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4778204_1773147263 |
Summary
We're recruiting a Regional Credit Controller on a 9‑month fixed‑term contract to support a busy, high‑volume Credit Control function. You will be responsible for collection activity, customer communication, and a range of administrative duties that keep the credit control process running smoothly. This role is ideal for someone who thrives in a fast‑paced environment and enjoys building strong relationships with customers and internal teams.
Key Responsibilities
- Manage inbound mailbox activity and respond to customer queries.
- Provide copy invoices and statements of account as required.
- Handle inbound customer calls professionally and efficiently.
- Update customer contact details and ensure future communications are sent correctly.
- Process credit and re‑bill requests in the system.
- Take ownership of debt accounts, ensuring timely collection in line with agreed payment terms.
- Actively chase outstanding monies and work to meet collection targets.
- Identify, record, and manage disputes through to resolution.
- Conduct structured collection calls and maintain accurate notes across multiple systems.
- Complete end‑to‑end account reconciliations (AR).
- Participate in regional debt calls and ledger reviews.
- Build strong working relationships with customers and internal stakeholders.
- Support general administrative tasks as required.
Skills & Experience
- 1-2 years' experience in Credit Control.
- Comfortable working in a high‑volume, fast‑paced environment.
- Experience in a service‑based business is desirable.
- Strong communication skills, both written and verbal.
- Confident telephone manner and customer‑focused approach.
- Solid IT skills including Microsoft Office, SharePoint and intermediate Excel.
- Detail‑oriented, reliable, and target‑driven.
- Able to work independently as well as part of a team.
- CRM/Salesforce experience beneficial; SAP knowledge desirable.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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