Senior Council Tax Officer
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £30,051 to £33,574 per year |
| Hours: | Full time |
| Closing date: | 27 March 2026 |
| Location: | Huntingdon, Cambridgeshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Huntingdonshire District Council |
| Job type: | Permanent |
| Job reference: |
Summary
Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
Are you passionate about delivering excellent customer service, confident in making sound decisions and motivated by helping people understand and manage their Council Tax? If so, this could be the perfect next step in your career.
About the role
As our Senior Council Tax Officer, you’ll ensure Council Tax and Business Rates are billed accurately and on time, managing a fast‑paced workload that includes processing account changes, administering discounts and exemptions, issuing bills and reminders, and supporting summons preparation.
You’ll handle account balancing, write‑offs and reconciliation tasks, helping us maintain high‑quality financial records. You’ll also support Local Taxation Officers with complex cases and provide clear, calm and respectful guidance to customers, often in challenging situations.
Working closely with colleagues across the Council and external partners, you’ll help resolve queries, prevent fraud and improve the customer experience. You’ll join a team that values accuracy, fairness and collaboration and you’ll have opportunities to share ideas, develop your skills and contribute to continual service improvement.
About you
You’ll bring strong knowledge of Council Tax legislation and experience of working in a Council Tax or similar customer‑facing environment. You’re confident explaining accounts, managing difficult conversations and making decisions based on clear evidence and sound judgement.
You enjoy supporting others and contributing to a positive team culture, and you’re the sort of person who stays organised under pressure while maintaining high levels of accuracy.
You’ll be comfortable navigating IT systems, communicating in writing and by phone and working collaboratively with colleagues across different services. You’re adaptable, constructive in the face of change and motivated by finding better, more efficient ways of doing things.
Above all, you’re someone who cares about providing a fair, respectful and helpful service to every member of our community.
Please note that this post requires a DBS check.
An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
Apply
To apply for this position, please complete the application form.
The closing date is 9am on 27 March 2026 and interviews will be held the week commencing 6 April.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. However, please note that some positions may require a more consistent presence in the office due to the nature of the work.
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
View our benefits.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
Are you passionate about delivering excellent customer service, confident in making sound decisions and motivated by helping people understand and manage their Council Tax? If so, this could be the perfect next step in your career.
About the role
As our Senior Council Tax Officer, you’ll ensure Council Tax and Business Rates are billed accurately and on time, managing a fast‑paced workload that includes processing account changes, administering discounts and exemptions, issuing bills and reminders, and supporting summons preparation.
You’ll handle account balancing, write‑offs and reconciliation tasks, helping us maintain high‑quality financial records. You’ll also support Local Taxation Officers with complex cases and provide clear, calm and respectful guidance to customers, often in challenging situations.
Working closely with colleagues across the Council and external partners, you’ll help resolve queries, prevent fraud and improve the customer experience. You’ll join a team that values accuracy, fairness and collaboration and you’ll have opportunities to share ideas, develop your skills and contribute to continual service improvement.
About you
You’ll bring strong knowledge of Council Tax legislation and experience of working in a Council Tax or similar customer‑facing environment. You’re confident explaining accounts, managing difficult conversations and making decisions based on clear evidence and sound judgement.
You enjoy supporting others and contributing to a positive team culture, and you’re the sort of person who stays organised under pressure while maintaining high levels of accuracy.
You’ll be comfortable navigating IT systems, communicating in writing and by phone and working collaboratively with colleagues across different services. You’re adaptable, constructive in the face of change and motivated by finding better, more efficient ways of doing things.
Above all, you’re someone who cares about providing a fair, respectful and helpful service to every member of our community.
Please note that this post requires a DBS check.
An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
Apply
To apply for this position, please complete the application form.
The closing date is 9am on 27 March 2026 and interviews will be held the week commencing 6 April.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
For many of our roles, our hybrid work model enables employees to work remotely while allowing for in-office collaboration opportunities across the district, with an expectation of being in the office at least two days a week. However, please note that some positions may require a more consistent presence in the office due to the nature of the work.
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
View our benefits.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.