Assistant Care Coordinator GP Practice
| Posting date: | 09 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 06 April 2026 |
| Location: | Fareham, PO16 9TU |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A0943-26-0000 |
Summary
The Assistant Care Coordinator will support clinicians and the care coordination team by helping manage patient requests, maintaining accurate patient records and providing administrative support to ensure the efficient delivery of services within the practice. Online consultation support Assist in managing incoming eConsult requests within the smart inbox. Link online consultation requests to the correct patient records within EMIS. Support the accurate transfer of information into the clinical system. Identify requests that may be suitable for administrative resolution or signposting and escalate where required. Patient record and data management Assist with coding routine information such as smoking status and alcohol consumption within patient records. Help ensure patient records remain accurate and up to date. Support the team in maintaining good quality clinical coding. Patient contact and appointment coordination Contact patients by telephone, SMS or email to arrange appointments or follow-ups as directed by clinicians or the care coordinator. Support the coordination of appointments to ensure patients are directed to the most appropriate clinician or service. Communication and patient support Act as a point of contact between patients and the clinical team where appropriate. Provide clear information to patients regarding appointments, services and next steps. Maintain strict confidentiality and adhere to data protection requirements at all times. Care coordination support Assist the care coordinator and clinicians with the coordination of patient care. Support communication between patients, carers, clinicians and external services where required. Help ensure that patient care information and records are kept up to date. Administrative support Provide general administrative support within the practice hub. Assist with tasks that contribute to the efficient running of the practice.