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General Manager

Job details
Posting date: 09 March 2026
Hours: Full time
Closing date: 08 April 2026
Location: Moorgate, EC2V 5BT
Company: Shepherd Neame
Job type: Permanent
Job reference: 1471580287

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Summary

General Manager

Old Doctor Butlers Head

Contract: Permanent
Salary: Up to £46,000 per annum

General Manager – Lead the Way with Britain’s Oldest Brewer!

At Shepherd Neame, we know that great leadership creates memorable experiences. As a General Manager, you’ll take full responsibility for running the pub, leading your team, and delivering exceptional hospitality. You’ll be the driving force behind the business, ensuring smooth operations and a fantastic experience for every guest.

This is an exciting opportunity for an experienced hospitality leader with a passion for people and a track record of success.

Where You’ll Be Working

Located in London’s Moorgate, the Old Doctor Butler’s Head is a traditional pub dating back more than 400 years. A short stroll from the Guildhall, it is a popular spot with City workers and its first floor function room is a constantly busy with events and meetings in the area.

What You’ll Do

  • Take full ownership of the pub’s day-to-day operations and overall performance.
  • Lead, motivate, and develop your team to deliver outstanding service.
  • Manage budgets, stock control, and cost efficiency to maximise profitability.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Drive sales and implement initiatives to grow the business.
  • Handle customer queries and resolve issues promptly and professionally.
  • Work closely with senior management to deliver company objectives.

What’s In It For You?

  • Competitive hourly pay plus a share of tips
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight stays at Managed House Hotels
  • Up to 40% off select purchases from our Visitor Centre Shop in Faversham
  • Exclusive discounts via Sheps Hut on hundreds of high street brands
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • Enhanced company sick pay
  • Career development opportunities across our pubs, Brewery, and Support Office
  • Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great General Manager:

  • Leadership mindset – you inspire confidence and guide others positively.
  • Commercial awareness – you understand how to drive sales and manage costs.
  • Positive energy – you bring enthusiasm and a passion for hospitality.
  • Responsibility – you take ownership and pride in delivering results.
  • Adaptability – you stay calm and proactive when things get busy.
  • Customer commitment – you go the extra mile to make guests feel valued.

Heritage, Culture & Our Values

Our heritage inspires our culture, and our values bring it to life:

  • Sheps Spirit: Rooted in centuries of brewing tradition, we collaborate and innovate to deliver quality.
  • Working Together: Just as our history was built on teamwork, we share knowledge and create an inclusive culture.
  • Pride and Passion: We take pride in our craft and act as ambassadors for Britain’s oldest brewer.
  • Be Authentic: Honesty and care have always been at the heart of Shepherd Neame and values we uphold every day.

Ready to join a team that blends heritage with innovation?

Apply today and become part of our story!

General Manager

Old Doctor Butlers Head

Permanent

Up to £46,000 per annum

Apply for this job