Housing Manager
| Posting date: | 09 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 April 2026 |
| Location: | London (Liverpool Street), EC2M 7PP |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 26502 |
Summary
Housing Manager
Starting salary of £32,000 to £35, 000 per annum (depending on experience, skills and qualifications) Plus great benefits including Health Cash Plan
Permanent, Full time (37.5 hpw), hybrid working
Hounslow, Uxbridge, Hillingdon, Ealing, Greenford, Northwood and West Drayton
We can’t offer a CoS for this role
Home, a place where you belong
Join us as a Housing Manager at Home Group, in our awesome housing team in London area. You’ll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You’ll provide first class customer service, delivering our customer promise every day!
What you’ll do
-
You’ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).
-
Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. This will help us to improve our local neighbourhoods.
-
Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
-
Managing our voids process including liaising with local authorities.
-
Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!
You have
-
You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too!
-
You have, or are willing to work towards Chartered Institute of Housing Level 3
-
Super organised and methodical in your approach, you’re also a proactive self-starter with a “can do” positive attitude
-
This job can challenge, especially when we’re dealing with complaints, but your resilience will help you through.
-
Confident working with external partners and stakeholders such as local authorities, MP’s etc
-
Like being part of a team but appreciate that this is a role where you’ll spend most of your time working in our local estates.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
-
This is a hybrid role and in an average week, you’ll spend 5 days working with our customers in the community patches of Hounslow, Uxbridge, Hillingdon, Ealing, Greenford, Northwood and West Drayton.
-
Flexible working hours or There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
-
We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary.
-
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
-
You’ll need a Standard DBS check done and we pay for that.
What’s in it for you?
-
34 days leave, pro-rated (including bank holidays and a “me day”)
-
Paid time off for volunteering
-
Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
-
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
-
Career path with development and an excellent training package
-
Excellent benefits and rewards including supermarket discounts and travel expenses
Find out more
Click APPLY NOW to see our Housing Manager job description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
South Rented Portfolio 503
Proud member of the Disability Confident employer scheme