Quality Lead (Primary Care Support Programme)
| Posting date: | 09 March 2026 |
|---|---|
| Salary: | £52,327.02 to £62,535.63 per year |
| Additional salary information: | £52327.02 - £62535.63 a year |
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | Horley, RH1 1EB |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | B0141-26-0015 |
Summary
CQC Readiness and Compliance Act as the subject matter expert on CQC regulations and inspection frameworks for general practice, supporting practices to interpret and apply requirements proportionately andrealistically. Provideand sign-post totailored supportforpractices to prepare for CQC inspections, includingreflectivegap analysis,prioritisedaction planning, and mockor peer-supportedinspectionswhere appropriate Develop and share best practice guidance and resourcesto support continuous quality improvement and inspection preparedness, grounded in real-world general practice. Practice-Level Support Work closely with practice managersandclinical leads toidentifyareas for improvement and implement solutions. Facilitate training and workshops for practice teams on CQC requirements and quality improvement. Support practices to develop practical, realistic improvement plans Maintain and signpost to a curated set of exemplar policies,protocolsand resources, drawing on recognised good practice, to support practices efficiently andproportionately. Provideconfidential, non-judgemental support to practices experiencing challenge or regulatory anxiety, helping them to prioritise actions and accessappropriate support. Co-ordinate access to offers of supportwithin the system, includingtheLocal MedicalCommittee and Practice Manager Associations Collaboration & System Working Act as a bridge between practices and the wider system, ensuring practiceperspectives, constraints and emerging risks are clearly articulated andunderstood. Workclosely withpractices, individually and atPCNandNeighbourhoodlevel Form strong relationships and collaborative workingbetweenthe LMC,general practices, Practice Manager Associations, GP Federations, ICB teams (including training hubs) and otherpartners. Sharelearning, themes, and emerging risks to inform system planning and support Support the CQC registration process for the newly formed PCPC delivery arm, Sussex Integrated Health CIC Contribute to Practice Manager Forum meetings, sharing anonymised learning, themes and feedback from inspections and support activity to promote collective learning and preparedness. Liaise, whereappropriate, with external bodies including the CQC to support practices in understanding processes and expectations, without acting in a regulatory, inspection or assurance capacity. Reporting & Governance Maintainaccuraterecords of practice engagement and support provided, in line withappropriate confidentialityand information governance standards. Produce reports highlighting: Common challenges Emerging risks Impact of support interventions Overall themes Escalate concernsin a proportionate and supportive way, primarily within the LMC, with the aim of enabling support and risk mitigation rather than performance management or regulatory action. Any wider escalation will be undertaken transparently and, wherever possible, with the knowledge of the practice involved. Programme Integration Contribute to wider improvement programmes within Sussex Integrated Health CIC and PCPCwhere these align with and support the core practice-facing purpose of the role. Share learning and insights across federations to promote consistency and continuous improvement.