General Manager
| Posting date: | 06 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 April 2026 |
| Location: | Isleworth, England, TW7 5QD |
| Company: | Baxterstorey |
| Job type: | Permanent |
| Job reference: | 1470580445 |
Summary
BaxtStorey are looking for a inspiring and people focused General Manager to lead the team at Sky Uk's Osterley Campus
As a General Manager for BaxterStorey you will need to be a motivated leader who has a proven track record of delivering a seamless, well executed and smooth operation. The role requires a hands on leader with a strong background in event management, hospitality and catering.
The campus at Osterley is quite unlike any location we manage within BaxterStorey, the campus currently is home to 10,000 Sky employees and houses 180 BaxterStorey staff so is amongst the largest we have in the campus. This location is home to Sky News, Sky Sports and Sky UK Technology.
As a General Manager you will receive the following industry leading benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description
The role combines a executing a high level of service whilst overseeing a variety of catering operations, a street food concept, outside events, and coffee bars.
You are responsible for leading, managing, developing and implementing growth strategies. Responsibilities also include different tasks such as contributing to marketing strategies, recruiting, training, overseeing food quality as well as presence within service and events.
Job Type: Full Time
Salary: Competitive
Qualifications
- Understand the guest and how to efficiently manage the guests’ expectations.
- To have a great front of house presence, be a leader and inspire your team.
- Work closely with your team to uphold the companies legacy and brand.
- Fully understands and articulates the financial targets.
- Establish and maintain realistic budgets and identify ways to improve profitability.
- Effectively manage cost controls and ensure budgets are carefully adhered to.
- Identifies business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
- Build and maintain strategic relationships with internal and external individuals and groups.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Proud member of the Disability Confident employer scheme