Patient Care Coordinator
| Posting date: | 06 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 17 March 2026 |
| Location: | Scarborough, YO11 3LJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5035-26-0022 |
Summary
The Care Coordinator will work as part of the primary care team to support patients with complex health needs, including those living with long-term conditions, frailty and cancer. The role focuses on improving patient outcomes and experience by helping individuals navigate health and care services and ensuring care is coordinated across primary care, community services and partner organisations. The postholder will support the identification of patients who may benefit from additional care coordination, proactive management or personalised care planning. They will assist with the development, implementation and review of personalised care plans, ensuring patients and carers are involved in decisions about their care and support. The Care Coordinator will act as a key point of contact for patients and carers, helping them to access appropriate services and addressing barriers to care. This may include undertaking home visits where appropriate to support patient engagement, care planning and follow-up for individuals who may find it difficult to attend the practice. The role will involve working closely with GPs, nurses and the wider multidisciplinary team, liaising with community services, hospitals, social care providers and voluntary organisations to ensure patients receive timely, coordinated care. The postholder will also support coordination of care for residents within the practices associated care home. This includes supporting communication between the practice and care home staff, assisting with care planning, and helping to ensure residents receive appropriate and timely support from the practice and wider services. The Care Coordinator will organise and support monthly Gold Standards Framework (GSF) meetings to review patients who may require palliative or end-of-life care. Responsibilities will include preparing patient lists, coordinating attendance from relevant professionals, documenting discussions and ensuring agreed actions are followed up. The role also includes providing administrative support for safeguarding processes within the practice. This includes recording safeguarding concerns, supporting referrals to appropriate safeguarding teams, maintaining accurate records and ensuring information is handled in accordance with safeguarding procedures and information governance requirements. The postholder will maintain accurate and up-to-date patient records on the clinical system and support audits, reporting and service improvement initiatives where required.